Innovative Plumbing and Construction

Innovative Plumbing and Construction operates as a licensed plumber in Cumming, Georgia, earning a 4.6-star rating across 68 client reviews. The business maintains round-the-clock availability, meaning a technician can respond to burst pipes, backed-up sewers, or failed water heaters any day of the week, including weekends and holidays. Residents of Forsyth County and surrounding communities can reach the team at (678) 776-2116 for both scheduled maintenance and urgent calls.

What distinguishes this contractor from other plumbing services in the area is their willingness to handle jobs other companies decline. Multiple reviewers describe arriving at properties where the septic system had failed or required specialized knowledge, situations that called for equipment most residential plumbers do not carry. The team operates a backhoe and septic service truck, allowing them to perform excavations and tank pumping on-site rather than subcontracting dig work. Their transparency with pricing earned particular praise, with clients noting the technician quoted a firm price and did not attempt to add charges once work began.

Customer stories from verified reviews highlight specific technicians making a difference. For Britney Watson, Bruce and Joe arrived on time, explained every step of the repair process, and provided a quote she described as fair. Michael Sullivan called on a Saturday afternoon when his septic cleanout disconnected, and the crew arrived within hours, carefully operating equipment to avoid damaging his landscaping while installing an improved drainage system. When the job was complete, Bruce evaluated the tank and recommended against pumping it, saving the homeowner an unnecessary expense. Another reviewer, Marc Jameson, flagged down a passing Innovative truck in his yard and asked for same-day service, and the team rearranged their schedule to help him.