Atlantis Plumbing & Drains

Atlantis Plumbing & Drains holds a 4.9-star rating across 576 reviews and operates as a full-service plumber serving Dallas, GA and Paulding County residents. The company maintains round-the-clock availability, responding to emergencies any time including weekends and holidays. Beyond Dallas proper, technicians travel to neighboring communities including Hiram, Powder Springs, Acworth, and Douglasville to handle residential and commercial plumbing needs. This broad coverage ensures homeowners throughout the region can access professional service without traveling to a distant shop.

What distinguishes Atlantis from many regional plumbing companies is their deep specialization in polybutylene pipe replacement, a service that accounts for nearly half of their business volume. These problematic pipes, common in homes built between 1978 and 1995, frequently fail and require expert handling. The company offers both trenchless and traditional open-trench replacement methods, allowing them to recommend the most cost-effective approach for each situation. Their website confirms ten or more consecutive Angie's Super Service Awards and BBB accreditation extending beyond fifteen years, indicators of sustained customer satisfaction.

Customer reviews highlight specific technicians who arrive same-day during emergencies. One reviewer described Tony arriving quickly after a Saturday call about a failing sump pump, completing thorough work at reasonable pricing. Another mentioned John Massey responding promptly to resolve an issue, with the reviewer noting he would recommend both the technician and the company. A third review detailed Tony providing an in-depth explanation of drain line work needed, then executing repairs efficiently while keeping damage minimal and returning without charge when a small leak appeared afterward. These detailed accounts demonstrate the company's commitment to follow-through.