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Claim This BusinessJaguar Service Center operates as the authorized Land Rover and Jaguar auto care facility serving Duluth, Gwinnett County, and surrounding Georgia communities. With a rating of 4.7 stars across 521 customer reviews, the shop has established itself as a trusted name in luxury vehicle maintenance. Their service department handles everything from routine oil changes to complex diagnostic work, maintaining the sophisticated engineering that owners of these premium British vehicles expect.
A distinguishing aspect of this service center is the personalized attention provided by their dedicated service advisors. Customers consistently praise staff members like Keeyata, who is noted for keeping clients informed throughout repair processes and explaining technical details in accessible terms. The team emphasizes clear communication, ensuring vehicle owners understand exactly what work their cars require.
Customer feedback highlights specific positive experiences, including smooth oil change services completed within an hour and repair work that addressed vehicle issues when clients felt other facilities had misdiagnosed problems. One reviewer specifically mentioned appreciation for updates during parts delays, noting the team maintained transparency rather than leaving clients wondering about their vehicle status.
Four customer reviews mention service advisors by name, with Keeyata receiving multiple mentions for exceptional communication. Positive reviews cite efficiency and trustworthy service; the single 1-star review addresses pricing transparency rather than service quality.
| Sunday | Closed |
| Monday | 7:30 AM–6 PM |
| Tuesday | 7:30 AM–6 PM |
| Wednesday | 7:30 AM–6 PM |
| ThursdayToday | 7:30 AM–6 PM |
| Friday | 7:30 AM–6 PM |
| Saturday | 7:30 AM–3:30 PM |
Routine oil changes including the $199 promotional service mentioned in customer reviews, typically completed within an hour.
Comprehensive system diagnostics to identify issues, with multiple reviews referencing successful problem identification.
Scheduled upkeep services for Land Rover and Jaguar vehicles, covering manufacturer-recommended service intervals.
Genuine OEM parts ordering and installation, with one reviewer noting parts may require wait times for arrival.
Dedicated advisors who explain technical issues in plain language and maintain communication throughout service.