Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessShumate Heating and Air operates from 2805 Premiere Pkwy in Duluth, GA, and maintains a round-the-clock operation seven days a week. The company covers Alpharetta, Dacula, Duluth, Norcross, and Smyrna, serving residential and commercial customers across the greater metro area. With 596 verified customer reviews averaging 4.4 stars, the contractor has built a track record spanning multiple service disciplines: HVAC, plumbing, electrical, and handyman work.
The company has been named an authorized Lennox dealer, a designation that reflects access to proprietary diagnostic tools and factory-backed support. Their Signature Members program offers recurring maintenance customers prioritized scheduling and inspection benefits. Financing options and promotional pricing appear across the website, providing flexibility for customers facing unplanned equipment replacements. A blog section addresses seasonal maintenance topics, suggesting a commitment to customer education beyond reactive service calls.
Customer reviews name technicians Justin and Tommy for specific resolutions. Brandie Colson describes Justin performing a meticulous HVAC tune-up before escalating to the next level by identifying and resolving a persistent humming noise that had troubled the household for months. Camilla Robertson needed both furnaces replaced within a tight window, and Tommy arranged delivery and full installation within two days while addressing several peripheral issues without prompting. D Cline woke to a water heater leak at 7 a.m. expecting to leave a message and wait, only to have a technician arrive within hours. Across the review corpus, repeat customers consistently cite honesty about repair necessity and transparency on pricing.
Four of five sampled reviewers mention specific positive experiences with technicians by name. Emergency responsiveness appears prominently, with one reviewer emphasizing surprise at same-day service for a 7:00 am water heater leak. Long-term customer loyalty is a clear pattern, with one reviewer citing 25 years and another nine years of continued business. Senior discounts are explicitly mentioned, and at least two reviewers praise communication and keeping customers informed throughout the service process.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
New system installs for heat pumps, furnaces, and central air conditioning with equipment sourcing and warranty coordination.
Seasonal tune-ups, diagnostic troubleshooting, and component replacement covering refrigerants, contactors, capacitors, and blower motors.
Water heater replacement, drain cleaning, faucet repair, pipe corrosion assessment, and toilet component replacement including flapper and supply lines.
Circuit breaker evaluation, high-voltage connection inspection, and motor capacitor diagnostics for HVAC and appliances.
Evaluation of duct sizing, airflow restrictions, and system design recommendations to address weak or uneven air delivery.
Multi-unit commercial heating, cooling, and ventilation maintenance tailored to business properties and non-residential facilities.