Shumate Heating and Air

Shumate Heating and Air operates from 2805 Premiere Pkwy in Duluth, GA, and maintains a round-the-clock operation seven days a week. The company covers Alpharetta, Dacula, Duluth, Norcross, and Smyrna, serving residential and commercial customers across the greater metro area. With 596 verified customer reviews averaging 4.4 stars, the contractor has built a track record spanning multiple service disciplines: HVAC, plumbing, electrical, and handyman work.

The company has been named an authorized Lennox dealer, a designation that reflects access to proprietary diagnostic tools and factory-backed support. Their Signature Members program offers recurring maintenance customers prioritized scheduling and inspection benefits. Financing options and promotional pricing appear across the website, providing flexibility for customers facing unplanned equipment replacements. A blog section addresses seasonal maintenance topics, suggesting a commitment to customer education beyond reactive service calls.

Customer reviews name technicians Justin and Tommy for specific resolutions. Brandie Colson describes Justin performing a meticulous HVAC tune-up before escalating to the next level by identifying and resolving a persistent humming noise that had troubled the household for months. Camilla Robertson needed both furnaces replaced within a tight window, and Tommy arranged delivery and full installation within two days while addressing several peripheral issues without prompting. D Cline woke to a water heater leak at 7 a.m. expecting to leave a message and wait, only to have a technician arrive within hours. Across the review corpus, repeat customers consistently cite honesty about repair necessity and transparency on pricing.