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Claim This BusinessWill & Frays Auto Service LLC operates as a certified auto repair facility in Duluth, Georgia, delivering comprehensive mechanical services across the greater Gwinnett County area. The shop has earned a perfect 5.0-star rating from 11 verified client reviews, reflecting consistent quality in diagnostics, maintenance, and major repairs. Owner William and his team specialize in domestic and import vehicles, handling everything from routine oil changes to complete engine replacements and transmission work. Their business hours span Monday through Saturday, with Saturday service extending until 6 PM to accommodate working clients.
This shop distinguishes itself through specialized expertise that other regional facilities decline. Their team successfully completes complex jobs rejected by dealerships, including internal slave cylinder repairs, clutch master cylinder replacements, and specialty vehicle work that requires manufacturer-specific knowledge. They've developed a reputation for honest assessments, with William personally advising clients against unnecessary services, a practice that several reviewers credit with saving hundreds of dollars in dealership upsells. The shop maintains competitive pricing while using quality replacement components for every repair.
Client testimonials reveal consistent patterns in their service approach. Adam Brown's review describes a complete clutch system replacement on a modified Nissan 370Z NISMO that multiple shops refused to attempt. Another client, liyi yang, detailed how Will & Frays diagnosed and resolved a persistent BMW engine problem that four previous facilities could not identify. Reviewer Kyla Myers mentions the shop identified overpayment for services at another repair chain, demonstrating their commitment to transparent guidance. These scenarios illustrate the shop's problem-solving capability with vehicles other technicians cannot service.
Eight clients awarded 5-star ratings, with six specifically mentioning honest pricing that prevented unnecessary spending. Four reviewers describe complex repairs that other shops declined, while three highlight same-day or urgent turnaround. Negative reviews were not present in the dataset.
| Sunday | Closed |
| Monday | 10 AM–7 PM |
| Tuesday | 10 AM–7 PM |
| Wednesday | 10 AM–7 PM |
| ThursdayToday | 10 AM–7 PM |
| Friday | 10 AM–7 PM |
| Saturday | 10 AM–6 PM |
Complete clutch system repairs including master cylinder, slave cylinder, and flywheel service for standard and performance vehicles.
Engine problem diagnosis and full engine replacement using quality components, with post-installation guidance.
Transmission inspection, fluid service, and repair for automatic and manual transmissions.
Brake pad replacement, rotor service, and hydraulic system maintenance.
Emissions test preparation and repair to meet Georgia state inspection requirements.
Oil changes, fluid top-offs, multi-point inspections, and manufacturer-recommended service intervals.
Onboard computer diagnostics and electrical system troubleshooting for modern vehicles.