Sears Appliance Repair
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About Sears Appliance Repair
Sears Appliance Repair operates as an appliance service provider in East Ellijay, Georgia, maintaining a 4.7-star rating drawn from 75 customer reviews. The business maintains extended service hours from 7 AM to 11 PM daily, accommodating homeowners throughout the week. Located at 67 Fowler Street in East Ellijay, this Sears-branded repair service handles common household appliance malfunctions including washers, dryers, refrigerators, and dishwashers. Residents of East Ellijay and surrounding Gilmer County communities can reach the service at (706) 450-4753.
The service operates under the Sears Home Services umbrella, which provides service backed by manufacturer warranties. One reviewer specifically mentioned successful warranty repair work through Speed Queen, with the brand honoring warranty claims. Technicians employed by the service demonstrate competence in diagnostic procedures, with at least one customer noting that a technician showed the damaged component and explained the malfunction cause.
Customer experiences vary significantly based on scheduling circumstances. A reviewer named Steve Koman reported a positive encounter with Tim, a technician who arrived promptly, completed repairs efficiently, and explained the dryer issue by showing the damaged part. However, multiple reviewers reported significant frustration with automated scheduling systems, describing situations where appointments were auto-rescheduled without direct communication, requiring customers to travel considerable distances only to find their service window had been changed. These scheduling issues appear tied to the company's AI-assisted booking system rather than technician performance.
What Customers Say
Among 75 reviews, positive feedback highlights technician punctuality and diagnostic communication, while negative reviews focus almost exclusively on AI scheduling failures and lack of human communication during appointment changes. The single named technician mentioned in a 5-star review, Tim, received specific praise for prompt arrival and clear explanations.
Working Hours
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| ThursdayToday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Services
Dryer Repair
Diagnosis and repair of dryer heating elements, belts, motors, and thermal fuses.
Washing Machine Repair
Service for washer drainage issues, pump failures, drum problems, and electronic controls.
Refrigerator Repair
Cooling system diagnostics, compressor issues, and seal replacements.
Dishwasher Repair
Repair of drainage problems, heating elements, and spray arm malfunctions.
Range and Oven Repair
Service for heating element failures, temperature sensors, and igniter problems.
Warranty Repairs
Authorized warranty service for manufacturers including Speed Queen and other major brands.