Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessDaikin Comfort operates as a distribution service in Forest Park, Georgia, serving contractors and homeowners across the metro Atlanta area. The business has earned a 4.2-star rating from 51 customer reviews, reflecting a mix of praise for product knowledge and criticism regarding service experiences. Located at (404) 361-9100, the facility maintains standard hours Monday through Friday from 7:30 AM to 4:30 PM, with Saturday and Sunday closed. The company functions as a Daikin brand partner, distributing heating and cooling equipment along with accessories to both licensed HVAC contractors and DIY homeowners researching system builds.
This distributor distinguishes itself through specialized Daikin product lines including the Daikin FIT series and units featuring R-32 refrigerant technology, which offers reduced environmental impact compared to older refrigerants. The website provides digital tools such as a Repair vs Replace Calculator and Pricing & Rebate Calculator, helping customers make informed investment decisions. Available financing options through the dealer network enable contractors to manage cash flow while stocking inventory. The business also maintains a rebate center for US customers, offering access to available tax credits and manufacturer incentives.
Customer experiences vary significantly in recent feedback. Reviewers including Bohdan Mazur and Leroy Ramsay praised the facility for fast unloading times and respectful treatment of drivers' schedules, with one noting same-day arrival at 9:00 AM and efficient gate operations. Charles Gray highlighted the staff's product knowledge and extensive HVAC inventory. However, negative reviews from Jennifer Goodson and Pam describe confrontational interactions with management, citing a lack of empathy during heating emergencies. Robert Williams acknowledged recent improvements in customer service and protective policies toward licensed contractors.
Of 7 reviewer accounts, 3 describe rapid unloading and efficient service, while 2 cite significant customer service failures involving management. All 5-star reviewers praise the inventory breadth and contractor-friendly policies. Negative reviews focus on communication gaps during emergency situations.
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Daikin brand heating and cooling units sold to licensed contractors and homeowners, featuring the FIT series and R-32 technology.
Online Build Your System platform helping customers plan and size equipment for their specific home requirements.
Charles Gray's review confirms a large inventory of HVAC accessories available for immediate pickup.
Dealer financing options enabling contractors to manage bulk purchases and homeowners to afford new system installs.
A rebate center connects customers to available US tax credits, manufacturer specials, and utility rebates.
Product registration and warranty lookup services available through the website for new equipment purchases.
Home solutions include Indoor Air Quality upgrades and smart home device integration for enhanced comfort.
Digital calculator tools help homeowners evaluate whether to repair existing systems or invest in new equipment.