Thompson & Thompson Service Group

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About Thompson & Thompson Service Group
Thompson & Thompson Service Group operates from Guyton, Georgia, serving the Savannah metropolitan area and surrounding communities. With 1,414 client reviews maintaining a 4.8-star average, this contractor provides HVAC, plumbing, and electrical services from a single dispatch point. The business maintains 24/7 availability every day of the week and operates a "Total Home Care Club" maintenance program for ongoing residential protection. Marketing materials emphasize fast, friendly, and affordable service with a #1-rated positioning in the Savannah market.
What distinguishes Thompson & Thompson from regional competitors is their three-trade versatility and round-the-clock emergency availability. Homeowners can address plumbing emergencies, HVAC failures, and electrical issues through one service provider rather than managing multiple contractor relationships. The company promotes a membership program offering covered maintenance visits with discounted repairs, and markets directly to budget-conscious homeowners who need reliable service without premium pricing structures.
Customer stories from verified reviews highlight specific technicians handling memorable scenarios. Reviewer Kendra Deirish called regarding an HVAC issue and was assisted by a tech named Sean, who diagnosed a simple problem and kept costs manageable, prompting her to sign an annual maintenance contract. Lisa HolcombeWatkin described Nigel, identified as Lead Electrician, and Lance Jr. tackling a 32-foot ceiling lighting installation using scaffolding they assembled on-site. A third reviewer, kristin mckay, experienced a toilet installation concern that was ultimately resolved under warranty by plumber Danny and manager Allen, demonstrating the company's willingness to make things right after service.
What Customers Say
Across 1,414 reviews holding a 4.8-star average, customers frequently name specific technicians including Sean (HVAC), Nigel (electrical), and Lance Jr. Positive reviews cite diagnostic clarity and affordable pricing, while rare critical feedback mentions cost concerns. Several reviewers emphasize the company's 24/7 availability and same-day response during emergency situations.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Air conditioning diagnostic services, tune-ups, and repair for residential cooling systems.
AC Installation
New air conditioning system installation and replacement for existing homes.
Heating Repair & Installation
Furnace and heating system repair, maintenance, and new equipment installation.
Plumbing Repairs & Drain Cleaning
Burst pipe repair, drain cleaning, leak detection, and general plumbing diagnostics.
Water Heater Services
Repair, installation, and replacement of traditional and tankless water heater systems.
Electrical Panel & Wiring
Panel upgrades, service panel work, and comprehensive residential electrical repairs.
Generator Installation
Whole-home generator installation services for backup power reliability.