Phillips Heating and Air
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Claim This BusinessAbout Phillips Heating and Air
Phillips Heating and Air, LLC operates as a Georgia Secretary of State Warm Air Licensed contractor under license CR110096, serving Jackson and surrounding Georgia communities. The company holds EPA licensure and maintains a strong reputation reflected in their 4.8-star rating across 17 customer reviews. Located at 645 E. Third Street in Jackson, the business provides heating and air conditioning services covering repairs, installations, and maintenance agreements for residential systems.
What distinguishes Phillips Heating and Air is their commitment to transparent customer education and second-opinion diagnostics. The owner/operator personally walks homeowners through replacement decisions, comparing repair costs against new system investments. Their maintenance agreement program includes two annual tune-ups designed to extend system lifespan and catch minor issues before they escalate. The company offers free replacement estimates within their service area and provides indoor air quality solutions including UV lamps, purifiers, and humidifiers for customers managing allergies or seeking enhanced air sanitization.
Customer reviews highlight specific technicians who have earned repeat business. Mal has responded to after-hours calls and provided same-day repairs during extreme weather events. One reviewer described how a second opinion from a Phillips technician within an hour of calling saved them from an unnecessary full-system replacement that another company had recommended, resulting in zero diagnostic charges. The same-day arrival during a system failure and fair pricing on a 30-year-old unit replacement were additional scenarios reviewers specifically praised.
What Customers Say
Eight reviewers with a combined 4.8-star average highlight emergency response times and diagnostic honesty. Five five-star reviews specifically mention technicians Mal or Justin by name, praising same-day service and fair pricing. The single two-star review cites incomplete repair follow-up, while the remaining positive reviews emphasize second opinions that prevented unnecessary replacements.
Services
AC and Heating Repairs
Repair services for all makes and models, addressing units that cannot maintain temperature during Georgia humidity and cold spells.
System Installation and Replacement
Diagnoses existing systems and provides cost comparisons for repair versus replacement, with owner-guided selection options.
Indoor Air Quality Solutions
Offers purifiers, UV lamps, air filters, and humidifiers to address allergies, bacteria, and overly dry indoor air.
Preventive Maintenance Programs
Two annual tune-ups designed to extend system life, discount repairs, and identify minor problems before they become major.
Duct Repair and Replacement
Addresses ductwork issues affecting performance, electric bills, and room-to-room airflow balance.
Free Replacement Estimates
No-cost estimates for new system installation, available within their Jackson-area service territory.