Mountainside Plumbing

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About Mountainside Plumbing
Mountainside Plumbing serves Jasper, Georgia and surrounding communities as a licensed plumbing contractor with a 4.5-star average from 28 customer reviews. The company handles residential plumbing needs including leak detection, pipe repair, water heater installation, and fixture service. Operating hours are Monday through Friday from 8 AM to 5 PM, with Saturday and Sunday closed. Reviewers consistently describe the team as reliable and honest, with multiple customers noting they have used the company for ongoing plumbing needs over several years.
What distinguishes Mountainside Plumbing is their determination to solve complex plumbing problems. One reviewer detailed how James spent extra time tracking down a leak that was hidden in the floor and wall, treating it as a personal challenge until the issue was fully resolved. The company installed a tankless water heater for a customer in March and later returned at no charge to repair a condensation issue in the exhaust pipe that was unrelated to their original installation. They use PEX piping for pipe replacement work.
Customer stories from reviews highlight specific outcomes. Joyce L described James locating a persistent leak that other contractors had missed. Derek J noted the team arrived quickly when his tankless water heater displayed an error code, diagnosed a condensation problem in the attic, and completed the repair in under an hour without charging. Another reviewer mentioned the crew arrived on time for a faucet repair and completed the work efficiently. A different customer flagged that their repair technician was three hours late and left debris on site.
What Customers Say
Six of eight detailed reviews award 5 stars, praising diagnostic skill and professionalism. The single 4-star review cites lateness and post-repair cleanup as concerns, while positive reviews specifically name James for his perseverance on difficult leaks and commend the no-charge follow-up visit.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Leak Detection & Repair
Specialized in locating hidden leaks in walls and floors, with technicians who persist until the source is found.
Pipe Replacement
Uses PEX piping for replacing damaged or aging pipe sections, including washing machine supply lines.
Water Heater Installation
Installs tankless water heater units, with follow-up service available for troubleshooting.
Faucet Repair & Installation
Handles faucet issues including diagnosis, parts replacement, and new fixture installation.
Emergency Plumbing Service
Responds to urgent plumbing issues, with same-day service available for qualifying problems.