Appliance Geeks Johns Creek
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About Appliance Geeks Johns Creek
Appliance Geeks Johns Creek operates as an appliance repair service in Johns Creek, Georgia. The business holds a rating of 3.4 stars from 5 customer reviews, reflecting a mixed reputation in the local market. Potential clients should weigh both positive and negative experiences when considering this contractor for their appliance needs.
Customer feedback highlights contrasting service experiences. Ann Evans rated the company 5 stars after a refrigerator repair, praising the technician for calling 30 minutes before arrival and providing a price quote before starting work. Joe Scott also gave 5 stars, noting the team repaired his washer and dryer in under 6 hours from his initial call. However, Tiana Richardson described significant frustration with the phone system, and Brian Sleeth raised concerns about the business address appearing legitimate. These conflicting accounts suggest quality may vary by technician or day.
For homeowners facing appliance emergencies, the positive reviews point to certain strengths. Joe Scott's experience suggests the company can respond quickly for same-day repairs. Ann Evans appreciated receiving advance notice and upfront pricing, which indicates some technicians communicate clearly about costs before beginning work. Alan Biskey simply described the staff as very helpful. Prospective clients may benefit from requesting written quotes in advance, given the mixed communication experiences reported across reviews.
What Customers Say
Three of five reviewers awarded 5 stars, praising quick same-day repairs and transparent pricing. Negative reviews cite customer service challenges with the phone system and questions about business legitimacy. Positive feedback emphasizes communication and speed, while criticism focuses on initial contact experience.
Services
Refrigerator Repair
Fixes cooling issues, ice makers, and compressor problems in refrigerators from major brands.
Washer and Dryer Repair
Repairs washing machine drainage, agitation issues, and dryer heating problems.
Same-Day Emergency Service
Responds quickly for urgent appliance breakdowns requiring immediate attention.
Diagnostic Services
Identifies appliance problems and provides expert assessment before recommending repairs.
Price Quoting
Provides upfront cost estimates before beginning repair work, per reviewer feedback.