Estes Services

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About Estes Services
Estes Services has earned a 4.9-star rating across 1,369 customer reviews, establishing itself as one of the most trusted HVAC providers in the Atlanta metropolitan area. Founded in Kennesaw, Georgia, this full-service contractor handles residential and commercial projects spanning air conditioning, heating, plumbing, and electrical work. The company maintains extended service hours from 7 AM to 10 PM on weekdays, with Saturday availability until 4 PM, serving homeowners throughout Kennesaw, Lawrenceville, and the surrounding Cobb County communities.
What distinguishes Estes Services from regional competitors is their diversified expertise across multiple trades, a single provider can manage complete system replacements, resolve complex electrical panel upgrades, and address plumbing emergencies without coordinating multiple contractors. Their technician team installs Carrier equipment and smart thermostats, offering financing through Wells Fargo and Microf alongside optional HVAC maintenance membership plans for ongoing system care. This multi-trade capability simplifies project management for homeowners undertaking comprehensive retrofits or emergency repairs.
Customer reviews frequently recognize technician Marcus by name, with multiple clients praising his punctual arrival and clear communication throughout major installations. Reviewers Jack Wilkerson and Scott Bevis specifically mention Marcus and teammate Jeff completing full AC and furnace replacements, describing the crew as efficient, neat, and skilled with complex installation projects. Another reviewer, David Toltzis, credits Hector and his team for protecting flooring during a heat pump replacement and providing hands-on thermostat tutorials. These detailed accounts reflect a company culture emphasizing technical expertise and transparent client communication.
What Customers Say
Over 96 percent of all reviews award 5 stars, with technician Marcus appearing in multiple positive narratives, reviewers consistently praise his same-day arrival, thorough explanations, and efficient work ethic. Unlike competitors where negative feedback occasionally mentions pricing concerns, the overwhelming sentiment highlights diagnostic skill and respectful service rather than cost objections.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–10 PM |
| TuesdayToday | 7 AM–10 PM |
| Wednesday | 7 AM–10 PM |
| Thursday | 7 AM–10 PM |
| Friday | 7 AM–10 PM |
| Saturday | 8 AM–4 PM |
Services
AC Repair & Tune-Ups
Diagnostic services and seasonal maintenance for cooling systems, including filter changes and refrigeration checks.
Furnace & Heat Pump Replacement
Complete heating system installation using Carrier equipment, with old system removal and smart thermostat setup.
Ductless Mini-Split Installation
Zoned cooling and heating solutions for homes lacking traditional ductwork, ideal for older properties.
Electrical Panel & EV Charger Installation
Panel upgrades and electric vehicle charger setup for residential properties, meeting current code requirements.
Water Heater & Plumbing Services
Water heater installation, leak repair, drain cleaning, and water filtration system setup.
Indoor Air Quality Solutions
Media air cleaners, UV purifiers, dehumidifiers, and smart thermostat programming for healthier home environments.
Commercial HVAC & Building Automation
System replacement, repair, and building automation services for commercial properties and multi-unit facilities.