Service & Parts at Kennesaw Mazda
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Claim This BusinessAbout Service & Parts at Kennesaw Mazda
Service & Parts at Kennesaw Mazda operates as a certified Mazda dealership service center in Kennesaw, Georgia, delivering full-spectrum auto repair and maintenance for Mazda vehicles and other makes. The shop maintains a perfect 5.0-star rating across 16 verified customer reviews,reflecting consistent delivery of transparent, no-pressure automotive care. Located in the Atlanta metropolitan area, the facility serves Kennesaw residents and surrounding Cobb County communities including Acworth, Marietta, and Woodstock. Business hours run Monday through Saturday from 7:30 AM to 5:00 PM or 6:00 PM depending on the day, with Sunday service unavailable.
This dealership distinguishes itself through manufacturer-certified expertise specific to Mazda vehicles, ensuring genuine OEM parts and warranty-compliant repairs. The service bay offers a consumer-friendly caf selection including complimentary water, coffee, and snacks, with noted standout chocolate cookies that have earned dedicated mentions in customer feedback. Special promotional pricing on routine services such as oil changes provides ongoing value, with recent customers reporting BOGO oil change deals that secured complimentary future service. The facility maintains a clean, modern waiting area designed for client comfort during service intervals.
Customer reviews repeatedly highlight individual team members delivering exceptional experiences. Stephen Velazquez receives praise for customer-facing communication and representative professionalism. Technician Christopher earned recognition for thorough vehicle inspection during an oil change appointment, providing transparent mileage-based recommendations without pressuring additional services. Dawn is noted for efficiently resolving warranty and road hazard coverage issues. One customer describes a shared test drive experience with service personnel to verify repair resolution, demonstrating the shop's commitment to verification before vehicle release.
What Customers Say
All 16 customer reviews award 5 stars, with multiple reviewers specifically naming staff members including Stephen Velazquez, Christopher, Dawn, and Terry by name. Common praise elements include transparent pricing communication, no-pressure service recommendations, quick oil change turnaround, and clean facility amenities. No negative feedback appears in available reviews.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–6 PM |
| Tuesday | 7:30 AM–6 PM |
| Wednesday | 7:30 AM–6 PM |
| ThursdayToday | 7:30 AM–6 PM |
| Friday | 7:30 AM–6 PM |
| Saturday | 7:30 AM–5 PM |
Services
Oil Change & Maintenance
Full synthetic and conventional oil changes with multi-point vehicle inspection. Recent promotions include BOGO oil change deals.
Brake Repair & Service
Brake pad replacement, rotor resurfacing, and brake system diagnostics using OEM or quality aftermarket components.
Engine Diagnostics
Check engine light diagnosis and repair using dealer-grade diagnostic equipment for accurate problem identification.
Warranty Repairs
Factory warranty-covered repairs performed with genuine Mazda parts to maintain remaining warranty coverage.
Tire Services
Tire rotation, balancing, and road hazard coverage assistance. Dawn specifically handles warranty and road hazard issue resolution.
Multi-Point Inspections
Comprehensive vehicle inspections performed during service visits with detailed written reports on component condition.