Durant at Sugarloaf Apartment Homes

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About Durant at Sugarloaf Apartment Homes
Durant at Sugarloaf Apartment Homes is a residential community located in Lawrenceville, Georgia, in the Sugarloaf area. The property maintains a rating of 3.9 stars from 234 resident reviews, indicating a moderate level of tenant satisfaction. The leasing office operates Monday through Saturday, with Saturday hours closing earlier at 5 PM and Sunday marked as closed. This apartment complex serves residents throughout the Lawrenceville metro area, particularly those seeking housing near the Sugarloaf region.
The property distinguishes itself through several community amenities and resident-focused programs. The grounds feature a man-made lake with goose habitats, adding natural scenery to the residential environment. The community offers self-guided tour options for prospective residents, a modern approach that accommodates varied scheduling needs. Floor plans and gallery sections on their website allow interested parties to explore available units virtually before scheduling in-person visits.
Resident reviews highlight specific staff members who contribute to the community experience. Tina and Sheila receive recognition for their welcoming approach to new residents, with reviewer Anderson Mayala specifically noting their friendly demeanor. Greg is mentioned for his assistance during the application process. However, some residents have reported concerns about maintenance response times, with one reviewer noting a three-week period for resolving move-in issues. The maintenance team has addressed requests related to facilities and accessibility, though communication around urgent matters could improve according to some tenant feedback.
What Customers Say
Three of four detailed reviews award 5 stars, with positive feedback focusing on staff responsiveness and clean grounds. The single 1-star review cites unresolved issues involving nearby youth behavior and concerns about lake habitat protection. Across reviews, staff members Tina, Sheila, and Greg are named by satisfied residents, while negative feedback centers on communication delays rather than maintenance competence.
Working Hours
| Sunday | Closed |
| Monday | 10 AM–6 PM |
| TuesdayToday | 10 AM–6 PM |
| Wednesday | 10 AM–6 PM |
| Thursday | 10 AM–6 PM |
| Friday | 10 AM–6 PM |
| Saturday | 10 AM–5 PM |
Services
Apartment Leasing
Find and apply for available units with assistance from leasing staff including Greg and Tina.
Self-Guided Tours
Explore the property independently using scheduled self-guided tour options.
Floor Plan Selection
Browse multiple floor plan options through the property website before visiting.
Resident Maintenance
Submit maintenance requests for repairs; response times vary based on urgency and scope.
Lake Area Access
Residents and guests can access the man-made lake and surrounding green spaces.