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Claim This BusinessEncompass Supply Chain Solutions has operated since 1953, building a reputation as one of the nation's largest authorized OEM parts distributors. Based in Lawrenceville, Georgia, the company serves homeowners, independent service technicians, and multi-family property managers seeking genuine replacement components for refrigerators, washing machines, HVAC systems, and electronics. With 2,982 customer reviews averaging 4.8 stars, the business has earned strong community trust. Operating hours run Monday through Friday from 8:30 AM to 5:00 PM, the warehouse maintains inventory for same-day shipment on most orders.
What distinguishes Encompass is their unmatched parts inventory exceeding eight million individual components across 350-plus manufacturer partnerships. The distributor stocks genuine OEM parts for major brands including Samsung, LG, Whirlpool, Dacor, and Bertazzoni, covering everything from refrigerator water filters and ice makers to HVAC compressors, control boards, and motors. Their supply chain management services support commercial clients including property management firms and service networks, while their depot repair and reverse logistics capabilities handle warranty claims and returns for participating brands.
Customer reviews highlight individual staff members who resolved complex parts puzzles. Kris Belle guided a homeowner through a video consultation to identify correct replacement components for an LG refrigerator. Toni Abad assisted a rental property owner locate a shattered oven door, then later resolved a shipping error by coordinating a refund. Ferdinand Parcon confirmed availability of a Samsung washing machine drain pump that another supplier had marked unavailable. These interactions illustrate the hands-on problem-solving approach reviewers consistently mention.
Across 2,982 reviews, multiple customers specifically name staff members who guided them through parts identification, including Kris Belle (video consultation for LG refrigerator), Toni Abad (oven door search and follow-up refund), and Ferdinand Parcon (Samsung pump availability check). Positive feedback consistently cites knowledgeable assistance and successful part matches, while no negative patterns emerge in the available review excerpts.
| Sunday | Closed |
| Monday | 8:30 AM–5 PM |
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| ThursdayToday | 8:30 AM–5 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
Genuine replacement components for refrigerators, washing machines, dryers, and dishwashers from authorized manufacturers.
Supplying compressors, control boards, electrical components, line filters, motors, and air filters for heating and cooling systems.
Remote controls, TV stands, audio/video cables, and imaging supplies for major electronic brands.
Comprehensive inventory and distribution solutions for service networks, property managers, and commercial clients.
Warranty claim processing and reverse logistics handling for participating manufacturers.
Real-time order monitoring through USDTrack system and customer support forms for inquiry assistance.