Infinity Performance Heating and Cooling

Infinity Performance Heating and Cooling operates from Lawrenceville, Georgia, delivering residential heating and cooling solutions across Gwinnett County and surrounding communities. The company maintains a 4.9-star average rating derived from 104 customer reviews, reflecting consistent service quality in a competitive field. Owner Arturo leads a team of technicians who handle air conditioning repair, furnace maintenance, heat pump installation, thermostat programming, and ductwork services for homeowners throughout the region.

The company sets itself apart through a combination of professional protocols and customer education practices. Technicians wear protective booties when entering homes and take time to demonstrate completed work, showing customers the debris and contaminants removed from ductwork systems. This transparency extends to their maintenance plan option, which provides annual system checkups for customers seeking preventative care rather than emergency repairs.

Customer scenarios described in reviews reveal the company's response capabilities. Brent's review details a thorough ductwork cleaning service where technicians explained each step and presented visual evidence of the work completed, ultimately earning a yearly maintenance plan agreement. Steve Hutcheson's review describes aSame-day heat pump installation performed ahead of an incoming ice storm, completed rapidly by Arturo and crew. A contrasting review from Mila B highlights persistent communication challenges during a rooftop repair project, where scheduling notifications and cost explanations fell short of customer expectations.