MW Cooling Heating and Air

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About MW Cooling Heating and Air
MW Cooling Heating and Air operates from Lawrenceville, Georgia, delivering heating and cooling solutions to homeowners across the Gwinnett County region. The company maintains consistent service hours seven days a week, opening at 8 AM daily with extended evening availability Monday through Friday. With a 4.9-star rating derived from 21 customer reviews, this contractor has established a strong reputation for reliable residential HVAC service. The team specializes in diagnosing and repairing heating systems, air conditioning units, and heat pump installations, serving single-family homes and residential properties throughout the local community.
Customer reviews consistently highlight the technicians at MW Cooling Heating and Air for their transparent approach to service. Rather than recommending unnecessary upgrades or repairs, the team focuses on identifying the precise problem and delivering cost-effective solutions. Reviewers note the technicians take time to explain what's wrong with a system and walk homeowners through their options, creating an environment where customers feel informed rather than pressured. This customer-first philosophy appears repeatedly across multiple five-star reviews.
Named technicians Martez and Carlos emerge frequently in customer feedback, handling both routine maintenance and complex replacement projects. In one instance, Martez arrived same-day when a family's furnace failed during a medical crisis, providing prompt relief during an emotionally challenging time. Another review describes a difficult heat pump replacement where the team successfully maneuvered a compressor onto a roof despite access challenges that stumped other contractors. These specific scenarios demonstrate the hands-on capability and commitment that reviewers repeatedly praise.
What Customers Say
Twenty of 21 reviews award five stars, with customers consistently praising Martez by name for professionalism and honest assessments. Four reviewers specifically mention same-day or same-week emergency response, noting the team's willingness to arrive quickly during heating failures. No negative reviews appear in the collected feedback.
Working Hours
| Sunday | 8 AM–5 PM |
| Monday | 8 AM–7 PM |
| TuesdayToday | 8 AM–7 PM |
| Wednesday | 8 AM–7 PM |
| Thursday | 8 AM–7 PM |
| Friday | 8 AM–7 PM |
| Saturday | 8 AM–6 PM |
Services
AC Repair & Maintenance
Diagnosis and repair of air conditioning systems, including capacitor replacements, refrigerant charging, and compressor troubleshooting.
Heating System Repair
Furnace and heating equipment repair services, with same-day response options for system failures.
Heat Pump Installation & Replacement
Complete heat pump system replacement, including outdoor unit and compressor installation on rooftop or ground-level locations.
Thermostat Replacement & Upgrade
Installation of new thermostats and troubleshooting of temperature control issues affecting system operation.
System Tune-Up & Preventive Maintenance
Seasonal maintenance visits keeping heating and cooling equipment running efficiently and extending system lifespan.