Bynum & Sons Plumbing, Inc.

Bynum & Sons Plumbing, Inc. has served Lilburn and the greater Gwinnett County area since 1999, operating as a family-owned contractor with Georgia license number RPC-002847. The company maintains a 4.7-star average across 823 verified customer reviews, with technicians available Monday through Friday and Saturday mornings. Beyond Lilburn, service extends to Lawrenceville, Buford, Snellville, and surrounding communities, handling both residential plumbing installations and repairs.

The company distinguishes itself through direct manufacturer partnerships, notably working with Rinnai tankless water heater systems and maintaining inventory for same-day component replacement. Unlike larger companies that route service calls through dispatch centers, Bynum & Sons dispatches technicians who communicate directly with homeowners throughout repair processes. Additionally, the firm handles gas line extensions and conversions, a specialty that requires licensed gas-fitters and specialized permits unique to Georgia jurisdictions.

Customer reviews highlight specific technicians including Mr. Scott Bynum, Walfre, Mr. Halas, and Kevin, each praised for different service scenarios. Walfre managed a multi-week plumbing project requiring communication while waiting for parts, keeping the homeowner's water running throughout. Mr. Halas replaced two toilets with what the reviewer described as clean, quality work. For tankless heater issues, Mr. Scott Bynum contacted Rinnai directly to implement manufacturer recommendations, resolving delayed hot water response times.