Climate Masters
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About Climate Masters
Climate Masters operates as a licensed air conditioning contractor in Lilburn, Georgia, earning a 4.5-star rating across 38 customer reviews. The company maintains standard weekday hours from 8 AM to 5 PM and serves Lilburn alongside neighboring communities including Norcross, Snellville, and the greater Gwinnett County area. Homeowners in this portion of metro Atlanta have access to this locally-operated HVAC business for their cooling and heating needs, with the phone number (770) 736-0015 available for scheduling appointments.
What distinguishes Climate Masters from larger Atlanta competitors emerges in customer reviews highlighting honest assessments and fair pricing. Reviewers note technicians provided second opinions that saved thousands compared to quotes from major regional companies. The business appears to emphasize diagnostic skill over aggressive upselling, with one technician named Austin specifically mentioned for declining to charge a diagnostic fee and instead turning back on units another company had unnecessarily disabled. Carrol's review references reasonable prices and a professional operation following through on commitments.
Specific technician interactions surface in customer feedback, with Brian Williams called out for both positive and negative experiences. Christian Elliott credits Austin with a thorough evaluation that revealed a corroded water heater and a fixable AC component, quoting significantly less than a competing company. However, one reviewer detalied a significant dispute over a quoted $2,000 job that ultimately invoiced over $4,700, with incomplete work leaving wall holes unrepaired. These varied experiences suggest homeowners should confirm exact scope and pricing before work begins.
What Customers Say
Of 4 detailed reviews, 3 grant 5-star ratings citing honest diagnostics, reasonable prices, and professional conduct. A single 1-star review documents a substantial pricing dispute involving a quoted $2,000 project that invoiced at $4,700, with unfinished repairs. Positive mentions include specific technicians Austin and Brian, while the negative review centers on unclear pricing and incomplete work.
Working Hours
| Sunday | Closed |
| MondayToday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic services and repair for cooling systems, with tune-ups to restore efficiency and extend equipment lifespan.
Heating System Service
Repair and maintenance for heating units, addressing malfunctions and performance issues in colder months.
HVAC Installation
New unit installation including air conditioning and heating systems, with professional setup procedures.
Second Opinion Consultations
Evaluations comparing proposed repairs against other company quotes, with honest assessment of actual needs.
Water Heater Services
Installation and replacement of water heaters, including handling of corroded or failing units.
Quote Clarification
Written pricing before work begins, though one review indicates scope should be confirmed to avoid disputes.