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Claim This BusinessZero Degree HVAC operates from Loganville, Georgia, delivering heating and cooling solutions to residential clients across the greater Gwinnett County region, including Grayson, Monroe, and surrounding communities. The company maintains a perfect 5.0-star rating drawn from 38 client reviews, reflecting consistent execution across service calls. Owner Dustin leads service delivery personally, ensuring every job receives direct oversight from a licensed technician rather than rotating through anonymous call centers.
What distinguishes Zero Degree HVAC from franchise operations is the direct accessibility of ownership. Dustin answers calls and text messages personally, understanding that HVAC failures do not wait for business hours. Reviewers consistently note he provides cost-effective part ordering guidance, explaining diagnostic findings in plain language rather than defaulting to opaque technical jargon. The company completed same-day full system installations for multiple clients, demonstrating capability to handle emergency replacements alongside routine maintenance.
Customer narratives underscore the responsive, knowledgeable service that fuels the company's reputation. When one client detected an unusual odor from their AC on a Sunday, Dustin scheduled a first-thing Monday morning visit after receiving an evening email. Another reviewer praised his system installation completed in just hours, with fair pricing and professional punctuality. Multiple clients specifically mentioned becoming long-term clients after single service encounters, noting Dustin remains their exclusive HVAC contact across multiple homes and years.
All thirty-eight reviews award five stars, with Dustin named explicitly as the technician in every instance. Twelve reviewers mention same-day or next-day service availability, including Sunday email contact resolving to Monday morning appointments. No negative reviews exist in the dataset, with all feedback citing diagnostic skill, transparent communication, and fair pricing as consistent strengths.
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| ThursdayToday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 8 AM–1 PM |
Diagnostic services, refrigerant handling, component replacement, and system tune-ups for cooling equipment.
Furnace troubleshooting, heating element service, and winter readiness inspections for cold months.
Complete HVAC system replacement including equipment selection, permitting, and single-day installation.
Same-day and next-day response for system failures, prioritizing urgent residential calls.
Transparent assessment explaining problems and cost options before repair authorization.