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Claim This BusinessRicky Heath Plumbing, Heating, & Cooling has been serving Macon area homeowners since 2003, establishing itself as a comprehensive residential service provider across plumbing, heating, and cooling systems. The company holds state license #RPG301958 and maintains an exceptional 4.9-star rating across 2,352 customer reviews. Operating from their Macon headquarters, their service area encompasses the greater Middle Georgia region including Warner Robins, Forsyth, and Milledgeville. The business employs a team of certified technicians who handle everything from routine maintenance to complex emergency repairs, with Saturday availability extending their accessibility to working families.
The company distinguishes itself through several notable capabilities. They specialize in tankless water heater installation and repair, a growing segment as Macon homeowners seek energy-efficient alternatives to traditional storage tanks. Their indoor air quality services include duct cleaning and sealing, addressing the often-overlooked concerns in older Middle Georgia homes. Ricky Heath offers financing options through their Ricky's Happy Homes Club membership program, making major equipment purchases more manageable for budget-conscious households. Emergency HVAC service ensures residents avoid prolonged discomfort during Middle Georgia's humid summers and occasional winter cold snaps.
Customer reviews consistently highlight specific team members who deliver exceptional service. Thomas earned praise for rapid response when a customer's water heater caught fire, completing replacement the same day. Chad installed a tankless water heater and repaired multiple gas leaks, earning a four-star review for professionalism despite the customer's initial concern about pricing transparency. Ryan Padgett's review mentions Kaleb and Jared providing estimates within minutes, with Dylan and Garret arriving the next morning despite rain to complete installation by lunch. Tori Tharpe specifically called out Bernie Lee and Jared Heath for their non-pressuring approach and helpful demeanor.
Multiple technicians receive repeat mentions across reviews, with Thomas, Chad, Jared, and Kaleb each appearing in positive contexts. Five of six sampled reviews award five-star ratings; the sole four-star review cites pricing uncertainty rather than service quality. Emergency response appears in two reviews, with customers noting same-day arrival during urgent situations.
| Sunday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| ThursdayToday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 8 AM–6 PM |
Tankless and traditional water heater installation, repair, and replacement services for residential properties.
Leak detection, pipe repair, repiping, and fixture installation including toilets, faucets, and garbage disposals.
Drain cleaning, camera inspection, sewer line repair and replacement, and septic tank pumping.
Air conditioning and heating system repair, new equipment installation, and heat pump services.
Emergency plumbing and HVAC services available same-day for urgent residential issues.