Ricky Heath Plumbing, Heating, & Cooling

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About Ricky Heath Plumbing, Heating, & Cooling
Ricky Heath Plumbing, Heating, & Cooling operates from Macon, Georgia, delivering plumbing and HVAC solutions across residential and light commercial properties. The company holds a 4.9-star rating derived from 2,436 customer reviews, reflecting consistent service delivery in a region where seasonal temperature extremes demand reliable heating and cooling systems. Service offerings span air conditioning installation and repair, heating system work, ductless mini-splits, heat pumps, water heater installation including tankless models, drain and sewer services, septic tank pumping, and comprehensive plumbing fixture repair.
The contractor distinguishes itself through Ricky's Happy Homes Club, a maintenance program designed for ongoing system care rather than one-time repairs. This membership approach reflects a preventive service philosophy uncommon among area contractors. The company provides financing options for major installations, accommodating homeowners facing unexpected equipment replacements. Website content references gas line repair and installation, backflow testing, water filtration systems, and indoor air quality solutions including duct sealing, positioning the business beyond standard service calls.
Customer reviews identify specific technicians and scenarios. Thomas resolved a water heater emergency after a unit caught fire, completing replacement with same-day service. Chad installed a tankless hot water heater and addressed multiple gas leaks for another homeowner. Septic tank service revealed unexpected complications, which technicians handled without disrupting the scheduled appointment. Multiple reviewers note technician professionalism without pressure tactics, allowing informed decision-making.
What Customers Say
Four of six named reviewers received same-day or next-day service for urgent needs including water heater failure and system installation. The single 4-star review cited invoice transparency concerns while praising technician professionalism and rapid response. All five-star reviews mention specific technicians by name and describe problem resolution rather than generic satisfaction.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–6 PM |
| TuesdayToday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 8 AM–6 PM |
Services
AC Repair & Installation
Air conditioning repair, full installation, and replacement services for residential systems.
Heating Repair & Installation
Heating system repair and new equipment installation including heat pumps.
Ductless Mini-Splits
Mini-split systems for zoned heating and cooling without ductwork.
Water Heater Services
Repair, installation, and replacement including tankless water heater options.
Drain & Sewer Services
Drain cleaning, camera inspection, sewer line repair, and septic tank pumping.
Emergency Plumbing
24-hour response for leaks, gas lines, and urgent plumbing failures.
Gas Line Repair & Installation
Certified gas line repair and new installation services.
Indoor Air Quality
Duct cleaning, sealing, and water filtration system installation.