Casteel Heating, Cooling, Plumbing & Electrical

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About Casteel Heating, Cooling, Plumbing & Electrical
Casteel Heating, Cooling, Plumbing & Electrical serves Marietta and surrounding Georgia communities with heating, cooling, plumbing, and electrical services. The company maintains a 4.8-star average across 10,292 customer reviews, placing it among the most-reviewed and highest-rated contractors in the metro area. This volume of feedback reflects years of sustained operation serving residential customers throughout Cobb County and adjacent areas.
Without accessible website content, service differentiators emerge primarily from customer reviews. Multiple five-star reviewers specifically mention transparent cost breakdowns provided before work began, a practice that addresses common homeowner concerns about HVAC pricing opacity. Technicians arrived on time or early, according to reviewers, and explained each step of diagnostics and repairs.
Customer reviews name six specific technicians. Reviewer Harv Hobson credits Adam with helping select two replacement AC systems, clearly outlining what was included and excluded in the purchase. The installation crew included Junior, Nick, and Mohammad, described as courteous and producing outstanding work. Technician Cody conducted a detailed inspection of systems in a new home purchase, identifying conditions a standard home inspector would miss and explaining costs sympathetically. Reviewer Kevin Holcombe noted a $512 charge for a thermostat part retailing near $150, describing the $372 labor differential as expensive despite acknowledging quality work.
What Customers Say
Among detailed reviews, six of ten cited technicians by name, suggesting consistent tech assignments. Five-star reviews praise diagnostic thoroughness and transparent pricing explanations; the sole two-star review highlights concern about markup on parts versus labor. Zero reviews mention delays in service response, while multiple emergencies receive same-day attention.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnosing cooling failures, capacitor swaps, refrigerant recharges, and seasonal tune-ups for residential systems.
Heating System Service
Furnace repair, heat pump maintenance, and heating emergency responses for Marietta homes.
Plumbing Services
Drain cleaning, water heater installation, leak detection, and pipe repair within HVAC-adjacent scope.
Electrical Work
Circuit updates, thermostat wiring, and electrical diagnostics supporting HVAC system operation.
New System Installation
Full AC and furnace installation including equipment selection assistance and permitting coordination.
System Inspections
Pre-purchase_home inspections evaluating HVAC age, condition, and expected replacement timeline.