Masters Automotive Inc

Masters Automotive Inc has kept Marietta drivers moving for more than 10 years from their Cobb Parkway location behind the Sears Store near Sam's Club. With a 4.6-star rating across 205 verified reviews, they've earned a reputation as the neighborhood shop that handles virtually any make or model, foreign or domestic. The 6-bay facility offers a comfortable waiting area with free WiFi, letting customers relax while their vehicles receive attention. Joe leads operations and is frequently mentioned by name in customer feedback, making this a genuine locally-recognized business in the Marietta automotive scene.

What separates Masters Automotive from competing shops is their no-pressure diagnostic approach. The website prominently advertises a free alignment check with every visit, which isn't a hook but an honest assessment tool. One recent reviewer specifically mentioned being charged zero dollars after bringing in new tires, because Joe's team determined no actual alignment work was needed. This honesty-first philosophy extends to their transparent pricing page showing actual costs: wheel alignment starts at $59.99, brake service at $149 per axle, with no hidden shop supplies or environmental fees adding surprises to the final bill. They also run a fleet maintenance program offering pickup, delivery, and priority service for local businesses managing multiple vehicles.

Recent reviewers describe specific scenarios that illustrate the shop's day-to-day work. Marquis Echols arrived with an issue that would have disrupted his entire week, and the team resolved it within 30 minutes, turning a potential crisis into a minor inconvenience. Sajeed M&M came in expecting to pay for alignment after buying new tires, but Joe's diagnostic revealed the vehicle had no alignment needs at all, saving the customer an unnecessary expense. Lori brought her Mercedes for an alignment and was in and out in under an hour with pricing she described as spot on. When a reviewer named Gerardo received a questionable quote for full suspension replacement several years ago, the shop's current review profile shows reviewers specifically praising Joe's honesty, suggesting leadership has maintained consistent standards that customers trust.