Nalley INFINITI Marietta Service Center
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Nalley INFINITI Marietta Service Center delivers manufacturer-certified repair and maintenance for Infiniti vehicles in the Marietta metro area. With 746 verified customer reviews generating a 4.8-star rating, this service center has built a loyal following among Infiniti owners across Cobb County and the surrounding Atlanta suburbs. The facility operates Monday through Friday from 7 AM to 6 PM and Saturday from 7 AM to 4 PM, providing extended window hours designed to accommodate commuters and professionals who need evening or Saturday service appointments.
What distinguishes Nalley INFINITI Marietta is its dedication to the Infiniti brand specifically. Unlike general automotive Repair shops that service multiple manufacturers, their technicians train exclusively on Infiniti platform vehicles including the Q50, Q60, Q70, QX50, QX60, QX70, and QX80 model lines. This specialization means technicians recognize patterns common to Infiniti electrical systems, transmission calibrations, and luxury interior components that generalist shops often misdiagnose. The service advisor model assigns each customer a single point of contact throughout their visit, eliminating the frustration of repeating explaining vehicle history to multiple staff members.
Customer experiences documented in recent reviews illustrate this personalized approach. Edward Lewis Jr brought his 2013 M37S for an oil change and received detailed explanations of recommended additional services, his car returned without the pre-visit vibration and noise complaints. Another customer, the #GoToChurch Movement reviewer, experienced a smoking engine on a Sunday evening and received a text by 7:30 AM the following morning that technicians were already inspecting the vehicle. Their service advisor Kendrick guided them through every step, answering questions patiently until the repair was completed the next day.
What Customers Say
Two of three detailed reviews specifically name Kendrick as their service advisor, praising his patience and communication throughout the repair process. The single 1-star review cites a scheduling conflict during a pre-purchase inspection but does not question the technical competency of the work performed. Across all reviews mentioning service completion, customers report their vehicles were returned in working order.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| ThursdayToday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 7 AM–4 PM |
Services
Infiniti Oil Change & Maintenance
Full-synthetic and conventional oil changes specific to Infiniti engines, including multi-point inspections and fluid top-offs.
Pre-Purchase Vehicle Inspection
Comprehensive mechanical and electrical evaluation for buyers considering used Infiniti purchases before finalizing sale.
Engine Diagnostics & Repair
Computerized engine diagnostics identifying issues like smoking, vibration, and performance codes unique to Infiniti platforms.
Brake System Service
Pad replacement, rotor resurfacing, and brake fluid exchange for Infiniti sedans and SUVs.
Transmission Service
Transmission fluid exchange and calibration services for automatic and manual Infiniti drivetrains.
Electrical System Repair
Diagnosis and repair of Infiniti-specific electrical components including sensors, modules, and lighting systems.
A/C & Heating Repair
Climate control diagnostics and repair for Infiniti cabin temperature management systems.
Tire Rotation & Alignment
Tire balancing, rotation, and laser-precision alignment services for Infiniti wheel configurations.