Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessSERVPRO of Marietta West operates as a specialized water damage restoration contractor serving the greater Marietta metro area, including Kennesaw, Powder Springs, and surrounding Cobb County communities. With 217 verified customer reviews maintaining a 4.6-star average, this franchise operation leverages the national SERVPRO brand framework while delivering localized emergency response. Their availability spans every day of the week around the clock, ensuring a technician can reach your property regardless of when water intrusion occurs.
What distinguishes this contractor is their streamlined coordination between demolition, drying, and contents restoration. Multiple reviewers specifically praised how the team managed the insurance claims process, with one customer noting workers took care to protect belongings during a complex tree-damage scenario affecting roof, siding, fencing, walls, and flooring. The emphasis on clear communication and documentation appears consistently across feedback, helping homeowners understand each step of the mitigation process.
Customer stories reveal named technicians making a difference. Reyna coordinated hundreds of boxes, paintings, and furniture returning to a home after restoration. Carl Facchini led a team through extensive multi-category damage that left a house looking better than before. Jermaine and Zach filmed their findings to show a homeowner exactly what needed attention, while Jacob and Adam arrived promptly to assess water intrusion and clearly explained their discoveries. One reviewer noted SERVPRO arrived within 90 minutes of a basement flood call.
All reviewed customers awarded 5-star ratings, with 217 reviews providing a statistically reliable 4.6 average. Multiple reviewers specifically mention the same-day arrival and insurance coordination, praising transparent communication during stressful water damage events. Customer names appear frequently in positive feedback, suggesting consistent technician quality across jobs.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Immediate pump-out and extraction of standing water from flooding or pipe bursts, available 24/7.
Industrial drying equipment removes moisture from walls, floors, and building materials to prevent secondary damage.
Professional mold removal and sanitization following water intrusion, addressing health concerns from prolonged moisture.
Cleaning, deodorizing, and returning furniture, artwork, clothing, and personal belongings to pre-damage condition.
Soot removal, smoke odor elimination, and structural cleaning following fire incidents.
Assessment and mitigation of water damage from severe weather, including roof leaks and flooding.
Documentation and coordination with insurance adjusters to streamline the claims process for homeowners.