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Claim This BusinessZen Dry Restoration is a water damage restoration contractor based in Marietta, Georgia, serving the greater Cobb County area including Roswell, Kennesaw, and Smyrna. The company maintains a 4.8-star rating across 85 verified customer reviews, reflecting consistent service quality in a region prone to seasonal storm damage and humidity-related moisture ingress. All technicians operate on a 24-hour emergency basis, allowing same-day response to flooding incidents, pipe bursts, and storm-related water intrusions.
What distinguishes Zen Dry from regional competitors is their comprehensive approach to insurance claim advocacy. Reviewers consistently describe how the team fought delaying tactics from insurance carriers, coordinating directly with adjusters to secure claim approvals when coverage was disputed. This hands-on claims assistance removes a significant burden from homeowners navigating complex water damage documentation and negotiation.
Customer narratives from verified reviews name specific team members handling difficult scenarios. James Medler describes how Julie conducted moisture assessment and equipment installation within hours of his rainwater flood, then coordinated with AdvantaClean for full remediation. Kristopher Hyatt credits Martin, his general contractor, with industry knowledge that enabled stress-free recovery. Jeremy Yarbrough notes the team handled brick, Sheetrock, garage door, and paint repairs under a single project, completing faster than competing bids.
All five featured reviewers awarded 5-star ratings, with three specifically mentioning same-day or immediate emergency response. Four reviewers name individual team members (Martin, Russell, Julie) highlighting the personal connection homeowners report. One negative review from the broader dataset cites pricing concerns, while positive reviews emphasize competitive bids and insurance navigation assistance.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Same-day removal of standing water and moisture saturation using industrial extraction equipment.
Technical evaluation identifying hidden moisture pockets and installing containment equipment.
Dehumidification and air movement to dry building materials to acceptable moisture levels.
Direct negotiation with insurance carriers when claims are delayed, disputed, or underfunded.
Complete repair including Sheetrock, brick, painting, and trim work under single project management.
Managing specialty subcontractors for complete restoration when multiple trades are required.