Express Plumbing & Septic
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About Express Plumbing & Septic
Express Plumbing & Septic operates as a licensed plumbing contractor serving McDonough, Georgia, and surrounding communities within Henry County. The business maintains a 4.8-star rating drawn from 395 customer reviews, reflecting consistent service quality across residential and light commercial projects. The company operates Monday through Friday from 8 AM to 8 PM, providing scheduled appointments for diagnostic visits and repair work. Service offerings encompass drain cleaning, sewer line services, septic tank pumping and repair, water heater installation, leak detection, and related plumbing remediation. The business name indicates septic system expertise, and customer reviews confirm involvement with septic tank issues including invasive tree root damage and system diagnostics.
Customer reviews highlight the company's responsive approach to service calls, with multiple reviewers noting same-day arrival in emergency situations. Technician teams arrive in fully equipped company vehicles, allowing for on-site evaluation and repair completion during initial visits. Reviewers have described technicians as professional, communicative, and knowledgeable, with specific praise for clear explanations of diagnosed problems and proposed solutions. Pricing feedback is mixed across reviews, with some customers citing transparency around costs while others have raised concerns about final invoicing amounts differing from initial quotes. The company does not publish specific brand partnerships, manufacturer certifications, or workmanship guarantees on available public information.
Named technicians Tyler and Cody appear in positive reviews referencing septic system emergencies and diagnostic visits. One reviewer described a scenario where tree limbs had invaded a septic tank, requiring specialized equipment and multiple hours of remediation work. Another reviewer credited these technicians with same-day response during a major septic backup situation. The company has received repeat recommendations from satisfied customers who have subsequently referred neighbors and colleagues to the business. Negative reviews focus primarily on pricing disputes and communication around final invoices rather than technical competency or repair quality.
What Customers Say
Four hundred fifty-one reviewers have contributed to a 4.8-star average rating, with positive reviews citing same-day response, fully equipped vehicles, and professional technicians. Negative reviews cite pricing disputes where final invoices exceeded initial quotes, and one reviewer reported a $1,500 charge after a $700 quote for septic work.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| ThursdayToday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | Closed |
Services
Drain Cleaning
Rooter service, snaking, and hydro-jetting for clogged sinks, tubs, and main sewer lines.
Septic Tank Pumping
Regular maintenance pumping and tank inspection to prevent backup and system failure.
Septic System Repair
Diagnosis and repair of failing septic systems including leak detection and component replacement.
Sewer Line Services
Camera inspection, trenchless repair, and full sewer line replacement for damaged or collapsed lines.
Water Heater Installation
Traditional tank and tankless water heater sales, removal of old units, and professional installation.
Leak Detection
Electronic leak location services for hidden pipe leaks behind walls, under slabs, or in landscaping.
Pipe Repair & Replacement
Repairs for burst pipes, frozen lines, and repiping for older galvanized or polybutylene systems.