Moss Heating And Cooling LLC
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About Moss Heating And Cooling LLC
Moss Heating And Cooling LLC serves the McDonough area as a local HVAC contractor with a 4.2-star rating drawn from five customer reviews. The business operates with extended availability, including overnight hours that suggest readiness for emergency calls. Located in Henry County, this contractor handles heating and cooling needs for residents throughout the surrounding communities, with at least two reviewers confirming multi-year relationships with the company. The rating reflects a customer base that has generally found the service reliable, though one recent review documents an incomplete project that was never resolved.
The company appears to prioritize clear communication during equipment replacements, with one reviewer noting Mr. Moss presented multiple options and pricing before a unit installation. A ten-year warranty option was offered on a replacement system, suggesting the contractor works with manufacturers who provide extended coverage. The overnight hours listed in the business data indicate availability outside standard weekday schedules, which could benefit homeowners facing system failures during unconventional times. However, the single negative review raises questions about follow-through on some jobs.
Customers describe specific positive experiences with this contractor. One homeowner reported a same-day replacement after their AC failed, with the crew arriving early and completing the installation within a few hours. Another reviewer mentions multiple years of annual maintenance without disappointment, while a third simply calls the company great and dependable. The negative experience involves a 1-star rating from a customer whose AC work was left unfinished a year ago with no return calls or responses to follow-up messages.
What Customers Say
Four of five reviewers award five stars, praising same-day installation, multi-year maintenance relationships, and professional communication. The sole 1-star review documents incomplete work and failed follow-up attempts, representing a significant contrast to the positive feedback.
Working Hours
| Sunday | 12–7 AM |
| Monday | 8 AM–12 AM |
| Tuesday | 12–7 AM |
| Wednesday | 12–7 AM |
| ThursdayToday | 12–7 AM |
| Friday | 12–7 AM |
| Saturday | 12–7 AM |
Services
AC Replacement & Installation
Full system removal and new unit installation with warranty options up to ten years.
Annual AC Maintenance
Yearly tune-ups and preventive maintenance to extend equipment lifespan.
Heating System Service
Repair and maintenance for home heating systems during winter months.
Cooling System Repair
Diagnostic and repair services for malfunctioning air conditioning units.
Emergency HVAC Service
Availability outside standard business hours for urgent system failures.