Moss Heating And Cooling LLC

Moss Heating And Cooling LLC serves the McDonough area as a local HVAC contractor with a 4.2-star rating drawn from five customer reviews. The business operates with extended availability, including overnight hours that suggest readiness for emergency calls. Located in Henry County, this contractor handles heating and cooling needs for residents throughout the surrounding communities, with at least two reviewers confirming multi-year relationships with the company. The rating reflects a customer base that has generally found the service reliable, though one recent review documents an incomplete project that was never resolved.

The company appears to prioritize clear communication during equipment replacements, with one reviewer noting Mr. Moss presented multiple options and pricing before a unit installation. A ten-year warranty option was offered on a replacement system, suggesting the contractor works with manufacturers who provide extended coverage. The overnight hours listed in the business data indicate availability outside standard weekday schedules, which could benefit homeowners facing system failures during unconventional times. However, the single negative review raises questions about follow-through on some jobs.

Customers describe specific positive experiences with this contractor. One homeowner reported a same-day replacement after their AC failed, with the crew arriving early and completing the installation within a few hours. Another reviewer mentions multiple years of annual maintenance without disappointment, while a third simply calls the company great and dependable. The negative experience involves a 1-star rating from a customer whose AC work was left unfinished a year ago with no return calls or responses to follow-up messages.