Southwood

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About Southwood
Southwood Apartments offers residential living in Morrow, Georgia, with a leasing office open Monday through Friday from 9 AM to 5 PM. The community holds a 3.3-star rating drawn from 73 resident reviews, providing potential tenants with substantial peer feedback on what to expect. The property management team maintains an on-site presence to handle lease inquiries, maintenance requests, and day-to-day operations for residents.
Recent reviews indicate that the property has experienced staffing transitions in both management and maintenance roles. Tenants note that response times and service quality have fluctuated depending on which team members are currently employed at the community. The property operates with standard apartment-living amenities and maintains maintenance services for residents.
Named staff members appear frequently in tenant feedback. Ms. Shun, a leasing agent, receives consistent praise for promptly addressing tenant concerns including serious plumbing issues that affected ceiling integrity. Multiple reviewers highlight her willingness to follow through on requests and advocate for residents. Maintenance team members including Edward and Tara are specifically recognized for their professional approach to repairs, though some reviewers note periods where staff turnover led to delayed service.
What Customers Say
Of 4 detailed reviews, 3 award 5 stars while citing specific staff members who delivered exceptional service. Negative reviews mention inconsistent maintenance response times and difficulty reaching the leasing office, particularly after staff changes.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–5 PM |
| TuesdayToday | 9 AM–5 PM |
| Wednesday | Closed |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Apartment Leasing
Rental applications, lease signing, and move-in coordination for available units.
Routine Maintenance
Scheduled repairs and upkeep for plumbing, electrical, and HVAC systems in individual units.
Emergency Repairs
Urgent maintenance requests for issues like water leaks, HVAC failures, or security concerns.
Tenant Support
Lease questions, rent payment assistance, and communication with property management.
Property Amenities
Access to common areas, parking facilities, and community features for residents.