Air Experts

Air Duct Cleaning Experts operates as a dedicated air duct cleaning contractor serving Norcross and surrounding Gwinnett County communities. With a rating derived from 13 verified customer reviews, the company maintains extended service hours six days per week, including Saturday closure and weekday availability until 8 PM on most days. The business specializes exclusively in residential and light commercial ductwork cleaning, differentiating itself through methodical service delivery and thorough post-service explanations.

The company sets itself apart through its commitment to transparent process explanation and flexible service offerings. Technicians arrive with equipment capable of addressing multiple vent systems, and the service typically includes cleaning dryer vents as part of standard appointments. One customer review specifically notes technicians corrected a loose electrical wireconnection during a service call, demonstrating willingness to address incidental issues beyond core duct cleaning. The business maintains weekday hours until 8 PM to accommodate working homeowners.

Customer experiences reveal notable service scenarios. One reviewer, Pedro Levy, described technicians who explained their process before beginning work, completed the duct cleaning efficiently, and additionally cleaned the dryer vent while on-site. Another reviewer, Roberto Rogers, scheduled service and received text notifications when technicians Nick and Ishmiel were en route, with the crew arriving at the exact appointed time and completing work within the stated timeframe. However, one negative review from Chris Wagner describes a $440 charge for what the customer felt was ineffective service, with the technician reportedly acknowledging the vacuum equipment did not adequately clean the ducts without a separate upgrade service.