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Claim This BusinessAllgood Home Services has operated as a premier plumbing, heating, and cooling contractor in Norcross, Georgia since 2005, originally founded as Allgood Plumbing before merging with ARS/Rescue Rooter to expand HVAC capabilities. The company holds license MP20 and maintains an impressive 4.5-star rating drawn from 1,191 reviews, reflecting consistent service quality across two decades of serving the Atlanta metro area. Homeowners in Norcross, Doraville, and surrounding Gwinnett County communities can access round-the-clock emergency service, with technicians available 24 hours a day, seven days a week for critical HVAC and plumbing failures.
What distinguishes Allgood Home Services is their Elite Rinnai Tankless Water Heater designation, certifying them as installers of continuous-flow heating systems that eliminate the limitations of traditional tank heaters while reducing utility costs. The company backs every residential service call with their Exceptional Service Guarantee, which includes written estimates approved before work begins, protective footwear and drop cloths for homeowner property, and a commitment to address any dissatisfaction. Their $49 seasonal HVAC tune-up offer (valid through April 2026) provides accessible preventive maintenance, while their background-checked and drug-tested technician policy addresses homeowner security concerns directly.
Customer reviews highlight specific technicians who transformed stressful situations into positive experiences. Mariah Thomas described how Chase arrived Friday morning, diagnosed her 14-year-old failing water heater, and scheduled replacement for the following morning, Seth completed the entire installation within 24 hours of the initial call during the holiday season. Kristen Burns specifically praised Danny Soto-Malave for his thorough, communicative approach to AC service, noting he explained every step and ensured complete satisfaction before departing. These named technician experiences demonstrate the company's capacity for same-day emergency dispatch and personalized service during weekend and after-hours crises.
Five of six featured reviewers awarded 5-star ratings, with each positive review naming a specific technician, Chase, Seth, Danny, or Orlando, and praising same-day or next-day service responsiveness. Negative feedback is not present among the extracted reviews.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnoses and repairs AC system failures, including refrigerant leaks, compressor issues, and electrical faults.
Installs new cooling systems for replacement and new construction residential properties.
Services furnace and heat pump systems, addressing ignition failures, thermostat malfunctions, and system replacements.
Handles pipe repairs, drain cleaning, leak detection, and fixture installations for residential properties.
Installs traditional and Rinnai tankless water heaters, provides repairs and maintenance for all brands.
On-call technicians available 24/7 for critical plumbing and HVAC failures beyond standard business hours.
Preventive tune-ups and system inspections to extend equipment lifespan and improve efficiency.