Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessCTC Plumbing Services operates as a licensed residential plumbing contractor serving the greater Norcross metropolitan area and surrounding Georgia communities. Founded by Chris, the company has built a client base reflected in 21 published customer reviews averaging a 4.0-star rating, demonstrating consistent service delivery in Gwinnett County. The business maintains 24-hour availability across six operating days, responding to emergency calls for leaks, clogs, and fixture failures that homeowners cannot postpone. Technicians arrive with inventory stocked for common faucet and valve replacements, allowing same-day resolution for straightforward repairs without requiring a second service visit.
This contractor distinguishes itself through response time and accountability. Multiple reviewers emphasize same-day arrival during emergency situations, with owner Chris personally responding to a flooded basement within 60 minutes of the initial call. The business employs water jetting equipment capable of clearing drain blockages that conventional snaking methods cannot resolve, a capability demonstrated when technician Justin cleared a persistent clog that another plumber had left unresolved. Service pricing receives consistent mention as competitive, with several reviewers noting fair quotes compared to previous contractors.
Customer scenarios from verified reviews illustrate practical problem-solving. A reviewer stranded without bathroom facilities days before Easter described technician Justin returning with specialized equipment after an initial attempt failed, calling the resolution an Easter miracle. Another reviewer with a hot water tank failure praised the coordinated front-office scheduling, technician punctuality, and minimal water service interruption during installation. The named technicians, Chris and Justin, appear repeatedly across reviews as the primary service providers, reinforcing the impression of a small team handling most service calls personally.
5 of 5 detailed reviews award 5 stars, with each reviewer specifically naming a technician and describing a unique scenario: faucet selection, hot water tank installation, flooded basement, Easter weekend clog, and same-day leak repair. Emergency response capabilities appear in three reviews; competitive pricing appears in three reviews; named technicians appear in every review.
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
24-hour response for leaks, burst pipes, and flooding requiring immediate attention.
Same-day replacement services with technician-assisted fixture selection available.
Advanced water jetting equipment for stubborn clogs that snaking cannot resolve.
Tank and tankless water heater replacement with coordinated same-day scheduling.
Residential sewer line diagnostics and clearing for main line blockages.
Complete plumbing rough-in and finishing for renovation projects.