Sears Heating and Air Conditioning

Sears Heating and Air Conditioning has built a presence in Norcross serving the broader Gwinnett County metro area since its founding, operating as a licensed HVAC contractor with 117 customer reviews averaging 4.4 stars. The company maintains standard business hours seven days a week from 9 AM to 10 PM, providing residential heating and cooling services to homeowners across the region. Their service territory encompasses Norcross and surrounding communities, where they handle repairs, installations, and maintenance for all major HVAC system types.

What distinguishes this contractor is their same-day and next-day appointment availability, a practical benefit for homeowners facing sudden system failures. They service an broad range of equipment including central air conditioning units, ductless mini-split heat pumps, boilers, and furnaces from top brands. The company recommends twice-yearly maintenance visits, positioning preventive care as essential to extending equipment lifespan and maintaining energy efficiency throughout the year.

Customer experiences reveal named technicians making a difference. Victor earned consistent praise for his professional approach, carefully explaining issues to customers and maintaining a clean work area during installations. For one homeowner whose furnace caught fire, Sears coordinated an adjuster visit within a week and completed full replacement, a handled from emergency to resolution. Another review credits the team with resolving a persistent AC problem that previous contractors failed to fix, installing a digital thermostat system that delivered measurable efficiency gains. The technicians Qui, Cory, and Eric were specifically named for their communication and installation quality.