Spencer

Spencer Heating and Air Conditioning has built a 20-plus year reputation serving the Norcross, Georgia, community and surrounding Gwinnett County neighborhoods. With a perfect 5.0-star rating drawn from 420 homeowner reviews, the team operates Monday through Friday from 8 AM to 5 PM, providing residential heating and cooling services that homeowners repeatedly describe as trustworthy and transparent.

What distinguishes Spencer Heating and Air Conditioning is the consistency of their service team. Multiple reviewers note that technicians maintain detailed service notes, allowing any team member to pick up where another left off, a critical advantage for ongoing system maintenance. The company emphasizes transparent recommendations, with reviewers consistently noting they never felt pressured to purchase unnecessary services or equipment.

Homeowners frequently mention specific technicians by name. Alex has performed seasonal tune-ups and recently diagnosed a cracked heat exchanger in a 16-year-old basement furnace, explaining the issue with accompanying photographs. Andrew provided a detailed code-compliance estimate for a home requiring unit replacement and ductwork repair. A three-person crew comprising Brandon, Fidel, and Jalen completed an 8-hour system replacement, with reviewers praising their attention to detail and thorough cleanup.