VIS VIVA Energy and Services, Inc.

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About VIS VIVA Energy and Services, Inc.
VIS VIVA Energy and Services, Inc. operates from Norcross, Georgia, delivering residential and light commercial cooling solutions across the greater Atlanta metropolitan area. With twenty verified customer reviews producing a 3.8-star average, the company has established a measurable track record among metro-area homeowners navigating AC replacement, repair, and seasonal maintenance. The firm maintains standard weekday availability from 8 AM to 5 PM, closed weekends, serving Gwinnett County communities including Norcross, Peachtree Corners, Berkeley Lake, and neighboring jurisdictions where summer humidity pushes cooling systems to continuous operation.
The company functions as a conventional air conditioning contractor without an extensive published service catalog or documented brand partnerships visible online. Without a clearly articulated specialty such as geothermal installation, commercial refrigeration, or indoor-air-quality remediation, VIS VIVA positions itself within the broader residential replacement and service marketplace. The absence of explicit warranty terms, rebate-program participation, or manufacturer's certifications in available materials leaves specific differentiators unclear from public-facing sources.
Named technician Eric Black earned explicit commendation from reviewer J L, who described the service call as "AWESOME" while noting professional protocols including shoe coverings prior to interior entry. A contrasting experience from reviewer Ryan A documents extended warranty dispute proceedings involving a newly constructed home in Nashville, Tennessee where superheat and subcooling measurements fell outside manufacturer specifications, resulting in continued elevated utility costs and multiple service visits over four months.
What Customers Say
Among twenty reviews yielding a 3.8-star average, customer feedback divides between specific technician commendation and broader concerns regarding warranty claims processing. Positive reviews cite individual technicians by name and professional in-home protocols, while the single visible low-star review documents a multi-visit warranty dispute with measurements exceeding acceptable tolerances.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| TuesdayToday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC System Replacement
Complete cooling system removal and installation for new and existing homes, from sizing calculations through final startup.
AC Repair & Diagnostics
Troubleshooting cooling failures, refrigerant leaks, compressor malfunctions, and electrical control issues.
Seasonal Maintenance Tune-Ups
Pre-summer and pre-winter inspection checklists including filter changes, coil cleaning, and refrigerant level verification.
Heat Pump Service
Year-round heating and cooling system maintenance, repair, and replacement for heat pump configurations.
Ductwork Assessment
Airflow distribution evaluation and duct repair or modification recommendations.
Thermostat Installation
Smart thermostat setup and programming for new and retrofit cooling systems.