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Claim This BusinessVIS VIVA Energy and Services, Inc. operates as an air conditioning contractor based in Norcross, Georgia, serving the greater metro area with HVAC installation, repair, and maintenance solutions. The company holds a 3.8-star rating derived from 20 customer reviews, reflecting a mix of homeowner experiences ranging from highly satisfactory to deeply frustrating. Potential clients should note the business operates standard Monday through Friday hours from 8 AM to 5 PM, with weekend availability closed.
The company maintains an online presence at www.3ves.com, though detailed service offerings and specific brand partnerships are not readily visible on their digital platforms. Without access to manufacturer certifications or rebate program information, prospective customers may wish to request explicit details about equipment brands, warranties, and service guarantees during initial consultation. The lack of publicly documented specialty areas suggests a generalist approach to residential and light commercial climate control work.
Customer reviews reveal named technicians engaging directly with homeowners. Eric Black received mention for professional conduct, including protective shoe coverings prior to home entry, though the review narrative appears incomplete. Conversely, Ryan A documented extensive warranty disputes involving a newly constructed home in Nashville, Tennessee, citing superheat and supercool specifications falling outside acceptable ranges and threatening formal licensing complaints. These contrasting experiences suggest service quality may vary significantly depending on project scope and .
Of 20 reviews, the single named technician, Eric Black, appears in a positive context regarding professional conduct, while negative feedback centers on warranty response failures and specification discrepancies. The 3.8-star average reflects this polarization, with one reviewer explicitly threatening legal action over unresolved system performance issues.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
New air conditioning system installation for residential properties, including equipment sizing and setup.
Diagnostic identification and repair of cooling system faults, including refrigerant and electrical issues.
Preventive tune-ups including filter replacement, coil cleaning, and performance verification.
Repair and servicing of heat pumps and heating systems during winter months.
Performance testing including superheat, supercool, and refrigerant pressure measurements.
Work performed under manufacturer warranties for qualifying equipment failures.