What happened when Darlene Cassaw tried to schedule warranty service?

She reported calling multiple times over a week with no response, then receiving excuses about rain conditions preventing attic access.

How did G. Antonio Morentin describe his service experience?

He stated a technician caused a problem, promised callbacks that did not arrive, and appeared at unexpected times.

What did Kryssia V say about her repair?

She described the warranty repair as handled quickly and noted the team was helpful with the process.

Does Galaxy Air LLC offer same-day emergency service?

No mention of same-day or emergency-only appointments appears in available reviews.

Should I request written quotes before agreeing to repairs?

Based on review accounts, obtaining written cost estimates before work begins would be advisable.

Galaxy Air LLC

Air conditioning contractor

2.3(3 reviews)

2222 Simpsontowv rd, Oliver, GA 30449

(912) 536-7724

Call (912) 536-7724 Get Directions

Is this your business?

Manage your details and start getting customer inquiries. Takes about a minute by phone.

Claim Your Free Page

Claiming is free. Featured placement is optional, $99/mo.

About Galaxy Air LLC

Galaxy Air LLC operates as an air conditioning contractor serving Oliver, Georgia, and surrounding communities. The business maintains standard weekday hours from 7 AM to 4 PM, Monday through Friday, with weekend service unavailable. With a rating of 2.3 stars derived from three customer reviews, the company has generated mixed feedback from local homeowners. Phone contact is available at (912) 536-7724 for scheduling inquiries within their service area.

Without a web presence to reference, specific brand partnerships or specialty certifications remain undocumented in available records. The business operates as a conventional air conditioning contractor focusing on standard residential and light commercial cooling systems. Prospective clients should verify scope capabilities directly through phone consultation before engagement.

Customer experiences documented in reviews present divergent service narratives. One reviewer described a warranty repair process that was completed efficiently, noting the job was finished quickly. However, two separate reviewers detailed significant frustrations including unreturned calls, extended delays between promised and actual service visits, and communication breakdowns regarding appointment scheduling. These accounts suggest inconsistency in customer service delivery, though individual experiences vary considerably.

What Customers Say

Two of three reviewers reported communication issues including missed callbacks and delayed follow-through on promised visits, while a single positive review praised warranty repair speed. The average rating of 2.3 stars reflects this split sentiment.

2.3 · 3 reviews

Read reviews on Google →

Working Hours

Sunday	Closed
Monday	7 AM–4 PM
TuesdayToday	7 AM–4 PM
Wednesday	7 AM–4 PM
Thursday	7 AM–4 PM
Friday	7 AM–4 PM
Saturday	Closed

Services

Air Conditioning Repair

Diagnostic and repair services for residential and commercial cooling systems, including warranty-covered repairs.

AC Maintenance

Routine maintenance services for air conditioning units to maintain performance and extend equipment life.

Warranty Repair Services

Work with warranty companies to handle covered repairs on existing air conditioning equipment.

New AC Installation

Installation services for new air conditioning systems in residential properties.

System Diagnostics

Technical assessment services to identify cooling system issues and recommend solutions.