Big & Heavy Equipment Service

Big & Heavy Equipment Service LLC operates at 110 Oxford West Drive in Oxford, Georgia, delivering specialized repair solutions for trucks, hydraulic systems, and construction equipment. The family-owned business maintains a 4.8-star rating drawn from 91 customer reviews, reflecting consistent service quality in the greater Oxford area. Their service hours span Monday through Thursday from 8 AM to 5 PM, with Friday operations concluding at 4 PM.

The company distinguishes itself through expertise with specific equipment models, including the TAK TL8 and TB228, which multiple reviewers specifically mentioned. Their service philosophy emphasizes prompt communication, fair pricing, and honest assessments, a combination several customers contrasted against experiences with other repair shops that allegedly overcharged or provided inadequate service. The team maintains a clean, well-organized shop facility and provides daily progress updates via phone and email throughout each repair cycle.

Reviewers recount specific scenarios demonstrating the team's commitment. One customer described an emergency situation involving a broken turbo and exhaust manifold where the team located a used exhaust manifold when new parts faced backorder delays, then worked overtime to complete the repair the same day. Technician Eugene received particular recognition for his mechanical work, while multiple reviewers credited Ben and Sam with managing customer communication and ensuring satisfaction. The shop's atmosphere, described as welcoming with employees who genuinely enjoy their work, appears repeatedly across feedback.