Oxford Heating & Air Inc

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About Oxford Heating & Air Inc
Oxford Heating & Air Inc operates as a heating contractor serving Oxford, Georgia, and surrounding communities. The business holds a 2.1-star average rating derived from 44 customer reviews, positioning it among the lower-rated contractors in the local market. While the company maintains an active listing with the phone number (770) 787-6870, public records do not display a website or detailed service area boundaries beyond the city of Oxford. Prospective customers should note that the limited online presence may require direct inquiry to confirm specific areas of coverage and available service windows.
The contractor's online visibility remains limited, with no active website or documented partnerships with major equipment manufacturers noted in available records. Without published information about brand affiliations, certification credentials, or specialized service offerings, homeowners seeking specific technical expertise or warranty-backed installations may need to request detailed capability statements during initial phone contact. The absence of online service catalogs or detailed capability statements suggests a traditional business model relying primarily on word-of-mouth referrals and existing customer networks.
Customer review accounts describe significant service challenges. One reviewer documented a visit where technician Jared reportedly caused damage during an AC repair, resulting in coolant loss and a subsequent dispute over service documentation. Another reviewer (Rhonda Povlot) described a six-week period without functional air conditioning involving multiple service visits, parts ordering delays, and communication breakdowns. These accounts, while representing individual experiences rather than verified patterns, suggest potential inconsistencies in service delivery timelines and follow-through that warrant careful inquiry before engagement.
What Customers Say
44 reviewers contributed to a 2.1-star average rating. All three detailed reviews shown are 1-star ratings citing equipment damage, communication failures, and extended service timelines. Negative reviews specifically mention no-show appointments, disputed repair documentation, and unresolved cooling system issues lasting weeks.
Services
Heating System Repair
Repair services for furnace and heating equipment, though specific capabilities and brands serviced not documented online.
Cooling System Repair
AC repair services for residential systems, with documented cases of coolant recharge and component replacement.
Diagnostic Services
System evaluation and troubleshooting, though reviewers noted variable quality in diagnostic accuracy.
Preventive Maintenance
Regular maintenance visits for HVAC systems, though service agreement details require direct inquiry.
Parts Replacement
Component replacement services including evaporator coils and refrigerants, with parts ordering timelines varying by case.