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Claim This BusinessSullivan Heating & Cooling Inc has operated as a family-owned business since 2001, establishing roots in Middle Georgia that now span nearly a quarter century. Based in Perry, the company maintains a strong 4.7-star rating drawn from 24 verified customer reviews, reflecting consistent service quality across residential and light commercial projects. The contractor serves Perry and Warner Robins alongside seven additional Georgia and Tennessee communities, positioning the company as a regional climate control resource for homeowners across city lines.
The company differentiates itself through breadth of expertise rather than narrow specialization. Sullivan handles traditional forced-air systems alongside modern ductless mini-split configurations, and their service menu incorporates indoor air quality solutions including air filtration, humidification, and energy recovery ventilators. The team also manages home performance upgrades such as insulation improvements and energy audits, indicating a consultative approach that examines whole-house efficiency rather than isolated equipment repairs. Smart thermostat integration rounds out their residential portfolio, offering Wi-Fi-enabled temperature management increasingly expected by contemporary homeowners.
Customer experiences reveal a service culture centered on diagnostic thoroughness and transparency. Reviewer Jeremy Eaton described how Sullivan identified an underlying refrigerant leak that a previous contractor had merely charged without investigating, potentially saving the homeowner from recurring failures. Technician Jacob earned specific mention from two reviewers for rapid response times, arriving within two hours during an AC failure and spending deliberate time educating homeowners on their options. James Evans characterized the team's pricing as at the higher end of reasonable, attributing the premium to observable expertise that prevented costly repeat repairs.
Four of five reviewers award five stars, with specific praise for diagnostic skill and transparent communication. The lone two-star review cites pricing concern for a thermostat replacement job that the customer felt exceeded fair market value. Positive reviews mention technician Jacob by name and emphasize thorough assessments rather than quick patches.
| Sunday | 8 AM–1 PM |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| ThursdayToday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 8 AM–5 PM |
Diagnostics, refrigerant recharge, component replacement, and seasonal tune-ups for central and ductless systems.
New system installs and complete equipment replacements, including load calculations and brand selection guidance.
Furnace and heat pump service, including heating system diagnostics and preventive maintenance.
New heating system installation and replacement, covering furnaces and heat pump configurations.
Duct inspection, sealing, and modification work for improved system efficiency and air distribution.
Air filtration, purification, humidification, and dehumidification solutions for cleaner home air.
Wi-Fi and smart thermostat installation and programming for remote temperature management.
Energy audits, insulation assessment, and efficiency upgrades identifying whole-home climate control improvements.