Carriage Heating and Cooling
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Carriage Heating and Cooling
Carriage Heating and Cooling has earned a perfect 5.0-star rating across 39 verified reviews since establishing their presence in Pooler, Georgia. This independently owned HVAC contractor serves residential customers throughout Pooler, Richmond Hill, and the greater Savannah metropolitan area, providing both air conditioning and heating system repairs. The company maintains 24-hour availability Monday through Saturday, with reduced hours on Sunday, ensuring homeowners have access to emergency climate control services when unexpected system failures occur.
What distinguishes Carriage Heating and Cooling from the growing number of private-equity-owned HVAC companies in the region is their commitment to independent, owner-operated service. As noted by reviewer Paul R, private equity firms have been consolidating local HVAC operators while cutting service quality and raising prices. Carriage represents a newer generation of contractors who genuinely understand the trade and prioritize genuine customer value over corporate efficiency metrics. Their technicians take time to explain repair options in accessible language, helping homeowners make informed decisions about their equipment.
Reviewers consistently highlight specific technicians who delivered exceptional service. Christina Chatting reported that within 30 minutes of her call, technicians arrived at her home and repaired her AC unit within an additional 20-30 minutes. Duane Smith, who owns two properties in the area, switched his HVAC maintenance to Carriage after experiencing the difference firsthand, specifically praising technicians James and Christian. Paul R described the team as specializing in emergency HVAC assessment and repairs, noting they are responsive even during odd hours and follow up within minutes of voicemails.
What Customers Say
All 39 reviews award 5 stars, with multiple reviewers specifically naming technicians James and Christian. Emergency same-day service appears frequently across reviews, with customers noting 30-minute response times and repairs completed within an hour of arrival. Several reviewers contrast Carriage's service quality with previous experiences at other HVAC companies.
Working Hours
| Sunday | 1–6 PM |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnosis and repair of air conditioning systems, including emergency repairs and same-day service for system failures.
Heating System Repair
Heating system repairs with quick action to restore proper function, as highlighted by a reviewer whose heating was restored after detailed repairs.
Emergency HVAC Service
24-hour emergency response for unexpected climate control failures, with technicians arriving within 30 minutes per customer reviews.
Preventive Maintenance
Regular HVAC maintenance to keep systems running efficiently and prevent unexpected breakdowns.
System Diagnostics
Thorough system evaluation to identify issues accurately, with technicians explaining findings in customer-accessible language.
Multi-Property Service
Servicing multiple residential properties, with the capability to handle maintenance for homeowners with more than one location.