Top Notch Home Services

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About Top Notch Home Services
Top Notch Home Services operates in Riverdale, Georgia, as a residential HVAC contractor with an overall rating of 2.8 stars across 18 customer reviews. The business appears to serve the greater Clayton County area, handling air conditioning repair, heating system maintenance, and related HVAC services for homeowners. While the company has completed jobs in the local market, the review record presents significant inconsistencies that prospective customers should carefully weigh before making a hiring decision.
The available customer feedback reveals substantial concerns about professionalism and service reliability. Multiple reviewers describe experiences involving payment demands before work completion, difficulty reaching the office for call-backs, and workmanship that required follow-up repairs. One documented case involved packaging tape used instead of proper electrical tape on an AC unit, and another described a deposit paid with no follow-through on scheduled repairs. These patterns appear frequently enough across the review history to warrant serious consideration.
However, isolated positive experiences do appear in the review record. At least two customers describe successful repairs completed efficiently, with one technician resolving an AC issue in under 30 minutes and another accommodating a same-day service request. These outcomes suggest the company has the technical capability to complete work properly in certain situations, though the consistency of positive experiences varies significantly based on individual customer interactions.
What Customers Say
The 18 reviews split sharply between very negative and very positive, with 2 five-star accounts describing successful same-day repairs completed efficiently and 4 one-star reviews citing payment disputes, missed appointments, and workmanship problems. Positive outcomes appear linked to specific technician visits while negative experiences involve communication failures and deposit issues.
Working Hours
| Sunday | 12–6 AM |
| Monday | 10 AM–12 AM |
| TuesdayToday | 12–6 AM |
| Wednesday | 12–6 AM |
| Thursday | 12–6 AM |
| Friday | 12–6 AM |
| Saturday | 12–6 AM |
Services
AC Repair & Maintenance
Diagnosing and repairing air conditioning systems including refrigerant issues, electrical components, and thermostat problems.
Heating System Service
Furnace repair and heating system maintenance for residential units.
Emergency HVAC Service
Same-day and urgent appointments available based on reviewer confirmations.
Equipment Installation
Installing new HVAC units including old equipment removal, though haul-away fees may apply.
System Inspections
Evaluating existing systems for repair needs and recommending solutions.