Hitchcock Heating & Air

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About Hitchcock Heating & Air
Hitchcock Heating & Air operates as a premier HVAC contractor serving Rome, Georgia, and surrounding Floyd County communities. The company has earned an exceptional 4.9-star rating across 252 client reviews, reflecting a consistent track record of diagnostic precision and responsive service. Their staffed office maintains convenient hours Monday through Friday from 7:30 AM to 8 PM, with Saturday and Sunday availability from 9 AM to 2 PM, accommodating homeowners facing urgent heating and cooling needs throughout the region.
With website content currently unavailable, the full scope of manufacturer partnerships and specialized services cannot be confirmed from company-owned sources. Review feedback indicates the team handles both repair diagnostics and new equipment installation, with technicians taking time to explain findings and photograph problems so homeowners understand exactly what work their systems require.
Multiple reviewers highlight Elbert Tate, a technician who correctly identified HVAC problems that other companies had misdiagnosed. One reviewer described how Tate worked extensively with a warranty company, providing additional documentation each time requested and corresponding after hours to secure full coverage for a replacement unit. Another reviewer credited Joseph Vanderpool with reviving a furnace that had stopped functioning, calling the experience seamless once communication improved. These accounts demonstrate the technical persistence and follow-through that distinguish Hitchcock Heating & Air from standard service calls.
What Customers Say
All five detailed reviews award 5 stars, with technicians Elbert Tate and Joseph Vanderpool named across multiple accounts. Reviewers consistently praise diagnostic accuracy, with one noting Tate identified an issue others missed, and another acknowledging the team helped navigate warranty paperwork to secure full coverage for new equipment.
Working Hours
| Sunday | 9 AM–2 PM |
| Monday | 7:30 AM–8 PM |
| Tuesday | 7:30 AM–8 PM |
| Wednesday | 7:30 AM–8 PM |
| ThursdayToday | 7:30 AM–8 PM |
| Friday | 7:30 AM–8 PM |
| Saturday | 9 AM–2 PM |
Services
HVAC System Repair
Diagnostic services identifying heating and cooling problems other technicians missed, with thorough explanations to homeowners.
AC Repair & Maintenance
Air conditioning tune-ups, diagnostics, and repair for residential systems experiencing performance issues.
Heating System Repair & Maintenance
Furnace and heating equipment repair, including issues leaving systems non-functional or running improperly.
New HVAC Installation
Full system replacement and new equipment installation for homes requiring upgraded heating and cooling.
Warranty Claim Assistance
Documentation and coordination with warranty companies to help homeowners secure coverage for new equipment.