Home Services at The Home Depot

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About Home Services at The Home Depot
Home Services at The Home Depot operates as the installation and project services division within the Roswell store location at 1755 Holcomb Bridge Road. The business holds a 4.0-star rating from 4 customer reviews, reflecting a divided customer experience that warrants careful consideration before scheduling service. This location serves Roswell homeowners and surrounding communities in Fulton County, providing installation and project coordination for products purchased at the retail location.
As a Home Depot service division, this location leverages integrated access to the store's product inventory and supply chain, allowing same-day material coordination for installation projects. The store maintains extended operating hours from 6 AM to 10 PM on weekdays and Saturdays, with reduced Sunday hours, accommodating homeowners who need to coordinate project details outside standard business hours. Service coordination occurs through the store's internal scheduling system rather than independent contractor routing.
Recent customer feedback highlights the significant role that individual team members play in shaping service outcomes. Reviewers have specifically named Janice and Don as staff members who provided knowledgeable guidance and problem resolution. One reviewer described receiving proactive assistance with product selection that resulted in savings and upgrades beyond initial expectations. A separate review documented a delivery and installation experience where the promised water line connection was not completed, requiring subsequent service from another provider to address the resulting issue.
What Customers Say
Two of four reviews award 5 stars, praising staff product knowledge and problem-solving approach. The remaining reviews give 1 star, citing delivery delays and incomplete installation work. Customer sentiment splits between those who value the store's in-house expertise and those who experienced service gaps.
Working Hours
| Sunday | 8 AM–8 PM |
| Monday | 6 AM–10 PM |
| TuesdayToday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Appliance Delivery & Installation
In-home delivery and setup for major appliances including refrigerators, washers, dryers, and ranges.
Flooring Installation
Professional installation of hardwood, laminate, tile, and vinyl flooring materials purchased at the store.
Water Heater Installation
Replacement and installation of traditional and tankless water heating systems.
Window & Door Installation
Installation services for replacement windows and exterior door units.
HVAC System Installation
Central air conditioning and heating system installation for residential properties.
Project Consultation
In-store planning assistance for DIY and contractor-managed home improvement projects.