Thompson & Thompson Service Group

HVAC contractor
4.9(3,317 reviews)
780 King George Blvd, Savannah, GA 31419
Thompson & Thompson Service Group

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About Thompson & Thompson Service Group

Thompson & Thompson Service Group has served Savannah and the greater Georgia coast since its founding, delivering HVAC, plumbing, and electrical solutions from a single locally-operated team. With 3,301 verified client reviews accumulating a 4.9-star rating, the company maintains round-the-clock availability including weekends and holidays. The business holds proper state licensing for each trade discipline it offers, serving residential customers across Savannah, Pooler, Richmond Hill, and surrounding Chatham County communities.

What distinguishes Thompson & Thompson is their multi-trade capability combined with manufacturer certifications typically found only at larger metro firms. They install and service Lennox and Mitsubishi variable-speed heat pump systems, and their REME HALO indoor air quality units address allergen and pathogen concerns common in coastal humidity. The Total Home Care Club membership program offers scheduled maintenance with priority scheduling, while financing options through approved credit make unexpected repairs more manageable. All technicians dispatch with company-owned equipment, eliminating the wait times common with third-party rental tools.

Customers consistently mention specific technicians making the difference. Isabella Powell's review credits Craig with diagnosing an electrical issue in her washroom within five minutes, earning her family's permanent business. Sasha Hanna notes Travis called ahead of his arrival window and provided actionable advice on her aging air conditioner. One reviewer described a same-day emergency call during a summer heat wave where the technician arrived within hours, preventing a night of sleeping in sweltering conditions.

What Customers Say

3301 reviews produce a 4.9-star average, with positive feedback concentrating on diagnostic speed and technician professionalism while negative reviews raise concerns about pricing transparency on major plumbing repairs. Multiple five-star reviewers name specific technicians, and several mention the convenience of 24-hour availability during evenings and weekends.

4.9 · 3,317 reviews
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Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

AC Repair & Maintenance

Summer cooling diagnostics, refrigerant recharge, and preventive tune-ups addressing the high-humidity workload that Savannah AC systems endure.

Heating Installation & Repair

Heat pump and furnace installation including variable-speed Mitsubishi systems and heating repair for occasional cold snaps.

Indoor Air Quality

REME HALO UV air purifiers and filtration upgrades reducing allergens, mold spores, and pathogens in coastal humidity.

Plumbing Repairs & Emergency

Burst pipe repair, leak detection, drain cleaning, and 24-hour emergency response for urgent water issues.

Water Heater Services

Traditional and tankless water heater installation and repair, including gas line connections for new units.

Sewer & Drain Services

Camera inspection, jetting, and trenchless repair options, though reviewers advise verifying all footage before major sewer work.

Electrical Panel & Generator

Panel upgrades, outlets, lighting, and generator installation for coastal storm preparedness.

Total Home Care Club

Membership program offering scheduled multi-trade maintenance with priority same-day booking for members.

Frequently Asked Questions