Spence Heating & Air Conditioning Inc

Spence Heating & Air Conditioning Inc has served the Snellville community for four decades, building a reputation grounded in honesty and reliable craftsmanship. The company holds a 4.9-star rating from 28 client reviews, a testament to consistent service delivery across Gwinnett County. Owner Steve manages service calls personally, working alongside Libby in the office to coordinate appointments and customer communication. This locally owned operation focuses on residential systems, handling everything from aging unit diagnostics to new equipment installations.

Customers consistently praise the company's response during HVAC emergencies. Teri Minor's review describes a Friday afternoon breakdown where a technician arrived within hours, diagnosed a failed fan motor, and completed repairs before evening, all at roughly half her expected cost. David Hairston notes Steve arrived a day earlier than promised during a brutal summer heat wave, working after 6 PM to restore cooling. These scenarios illustrate a commitment to accessibility that distinguishes Spence from larger operations with rigid scheduling.

The business traces its roots to the early 1980s, with long-term clients like Pamela Carroll mentioning service relationships extending nearly forty years. Several reviewers describe Steve as punctual and willing to explain system issues in understandable terms, completing repairs efficiently without upselling unnecessary work. Commercial property manager Jesse Whalen uses Spence for both his homes and business locations, confident in consistent outcomes across different building types.