SERVPRO of Stone Mountain/Clarkston

Water damage restoration service
4.8(59 reviews)
1569 Stoneridge Dr, Stone Mountain, GA 30083
SERVPRO of Stone Mountain/Clarkston

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About SERVPRO of Stone Mountain/Clarkston

SERVPRO of Stone Mountain and Clarkston operates as a specialized water damage restoration contractor serving eastern DeKalb County with 24-hour emergency availability. The business maintains a 4.8-star average rating drawn from 59 client reviews, reflecting consistent service quality across residential and commercial projects. Located in Stone Mountain, Georgia, the team responds to water intrusion emergencies throughout the surrounding communities, providing rapid extraction, structural drying, and full-content restoration for properties affected by floods, pipe bursts, storm damage, and related water emergencies.

This restoration company distinguishes itself through round-the-clock availability and a structured project management approach. Each water damage scenario receives dedicated oversight from a trained project manager who coordinates the extraction-through-reconstruction process, maintaining clear communication with property owners from initial assessment through final walkthrough. The company leverages industry-standard drying protocols and equipment to address both visible moisture and hidden saturation within building structures, ensuring comprehensive remediation rather than surface-level cleanup.

Customer feedback highlights specific team members who managed emergency water damage scenarios. Reviewers describe Aaron's swift arrival and thorough equipment installation for water leak situations, with follow-up visits to complete the restoration. Cynthia earned recognition as a project manager who kept clients informed throughout complex remediation projects, while Mario was specifically called out for his methodical mold inspection process and ability to schedule prompt remediation services. Teri received praise for daily on-site presence and efficient coordination that kept restoration timelines on track.

What Customers Say

Fifty-nine clients awarded this restoration company a 4.8-star average, with every extracted review rating either 4 or 5 stars. Multiple reviewers specifically mention same-day emergency response, with technicians Aaron, Cynthia, and Teri named across separate reviews for their communication and project management.

Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

Water Damage Emergency Response

24-hour emergency extraction and initial mitigation for floods, pipe bursts, and plumbing failures.

Structural Drying

Industrial drying equipment and protocols to remove hidden moisture from walls, floors, and building structures.

Content Restoration

Packaging, cleaning, deodorizing, and storage of salvageable personal belongings during restoration.

Mold Inspection and Remediation

Thorough inspection for mold growth following water damage, with remediation scheduling and execution.

Fire Damage Cleanup

Post-fire cleanup services including debris removal, smoke odor treatment, and structural restoration.

Storm and Weather Damage Restoration

Restoration services for properties damaged by severe weather, including water intrusion and wind damage.

Insurance Claim Assistance

Documentation and coordination supporting homeowners through the insurance claim process.

Frequently Asked Questions