The Roof Clinic

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About The Roof Clinic
The Roof Clinic operates as a roofing contractor in Sugar Hill, Georgia, maintaining a 4.9-star average across 109 customer reviews. The company handles residential roof replacements, repairs, and storm damage restoration while serving homeowners throughout the greater Sugar Hill area and neighboring Gwinnett County communities. Business hours run Monday through Friday from 8 AM to 5 PM, with the team responding to service requests during standard operating days.
Customer reviews highlight several distinguishing service qualities. The team provides detailed insurance claim guidance, walking homeowners through documentation requirements and coordinating with mortgage companies to release insurance check funds. Flexible financing options remain available while customers await claim processing. Same-day inspection appointments can be scheduled, and the crew arrived at one residence by 7:30 AM to begin work promptly when materials were delivered by 7:45 AM.
Multiple reviewers describe specific project scenarios handled by team members. One customer recounts a detached garage roof replacement featuring dark grey shingles that complemented an existing silver exterior paint job, with the team removing an old metal roof before installation. Another reviewer details how Eric Thomas conducted a contactless inspection during Georgia COVID-19 lockdown, providing a summary call from the property before delivering a detailed estimate. The same reviewer notes the team offered financing support during an extended insurance claim wait period spanning nearly a month.
What Customers Say
All three featured reviewers award 5-star ratings, with each describing specific technicians by name and detailed project outcomes including garage roof replacement, family home reroofing, and storm damage restoration. One reviewer contrasts their experience with other roofing companies that ignored calls or failed to appear for scheduled appointments.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| WednesdayToday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Roof Replacement
Complete tear-off and installation of new shingled roofing systems for residential properties.
Roof Repair
Targeted repairs addressing leaks, storm damage, and localized roofing issues.
Storm Damage Restoration
Assessment and restoration services following severe weather events including wind and hail damage.
Insurance Claim Assistance
Guidance through insurance documentation, claim filing, and coordination with mortgage companies.
Financing Programs
Payment options available to homeowners while awaiting insurance claim funds or for qualifying purchases.