TLC HEATING & COOLING

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About TLC HEATING & COOLING
TLC Heating & Cooling operates as a family-owned HVAC contractor serving Suwanee and surrounding North Georgia communities. The company holds an active license and has built its reputation over years of operation, currently maintaining a 4.3-star rating across 20 documented customer reviews. Monday through Friday, 8 AM to 5 PM, the team handles residential heating and cooling needs across the region. Owner Tim leads service calls personally, often accompanied by family members, reflecting thehands-on approach that generated strong word-of-mouth referrals in the reviewer base.
The contractor distinguishes itself through transparent pricing, a concrete value proposition highlighted in reviews contrasting TLC with larger companies that provide only vague price ranges. Reviewers specifically praised receiving exact quotes before work began, then delivering precisely that amount with quality installation. The company handles system replacements, repairs, and maintenance across various equipment ages and brands, with particular skill diagnosing issues in older units that other contractors struggled to identify.
Customer reviews reveal Tim responding to same-day emergencies during weekends and holidays, demonstrating availability that larger firms cannot match. One reviewer described a Sunday afternoon call extending to multiple hours of dedicated repair work. Another mentioned Tim quickly diagnosing a persistent problem in an older AC unit that other technicians had misidentified. The younger generation also appears in service calls, with Tim's son accompanying him on jobs, showing multigenerational involvement that local clients appreciate.
What Customers Say
Four of six visible reviewers awarded perfect 5-star ratings, specifically praising Tim's same-day weekend availability, exact pricing, and diagnostic skill on older systems. Two reviewers cited serious concerns about billing transparency and repair quality, with one describing an unresolved fan replacement issue and another noting a dismissed mini-split system complaint.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| TuesdayToday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnoses and repairs cooling system failures, with specific skill identifying issues in older units.
Heating System Service
Repair and maintenance for residential heating systems, including heat pump work.
HVAC System Installation
Full system replacements including 4-ton units, with quality installation praised by reviewers.
Ductwork & Ventilation
Installation and repair of duct systems supporting HVAC equipment.
Indoor Air Quality Solutions
Recommendations and installation of components improving home air circulation.
Emergency HVAC Service
Same-day and weekend availability for urgent heating and cooling failures.
System Diagnostics
Thorough assessment identifying root causes, particularly for older or problem units.