Airtech Heating & Cooling Inc

Airtech Heating & Cooling Inc has served Thomaston and the surrounding Middle Georgia region for over two decades, building a client base that spans residential homeowners and small commercial properties. The company maintains standard weekday hours from 7 AM to 8 PM, with extended Saturday availability until 9 PM, enabling same-day appointments for urgent breakdowns. With a rating of 3.2 stars drawn from 12 verified customer reviews, the contractor occupies a middle tier in local reputation, neither the highest-rated nor the lowest-reviewed operation in the area. The business is owner-operated by Tom Pollard, who also employs at least one additional technician, Lee, to handle service calls.

What distinguishes Airtech from competing contractors in Thomaston is the breadth of in-field capabilities demonstrated across customer feedback. reviewer Kim Eubanks notes a complete HVAC system replacement was completed with prompt installation and fair pricing, suggesting the company handles large-scale residential upgrades. Kevin Gingrich s a multi-unit maintenance visit that included repairs to wiring damaged by animal intrusion and installation of a new gas line replacing degraded copper, a more involved mechanical scope than standard AC tune-ups. This combination of equipment replacement, gas plumbing, and electrical repair work positions Airtech as a contractor willing to tackle non-routine jobs that require problem-solving beyond simple part swaps.

Customer experiences reveal two technicians responding to distinct scenarios. When Jonathan Brown's furnace failed during a cold spell, Lee arrived the same day despite owner Tom being on vacation, then Tom personally returned home the following Sunday to fully diagnose and repair the unit while addressing problems a prior contractor had created. Kim Eubanks received a full system replacement with what she describes as excellent response time and professional installation. However, not all encounters have been positive, John Lollar reported multiple days without communication after attempting to reach the company, and Les Michalec expressed frustration over pricing discrepancies on a thermostat component.