Dozier Heating & Air Inc

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About Dozier Heating & Air Inc
Dozier Heating & Air Inc has served Thomson, Georgia and surrounding communities for over seven decades, earning a 4.3-star rating across 35 verified customer reviews. This family-owned contractor operates from a multigenerational foundation, with team members who have built lasting relationships throughout McDuffie County and the broader CSRA region. Homeowners in Thomson, Grovetown, Augusta, and Evans regularly turn to this business for heating and cooling solutions, trusting a company whose longevity reflects consistent service delivery.
The company handles all makes and models of residential heating and cooling equipment, offering scheduled maintenance programs, diagnostic repairs, and complete system installations. Their service model emphasizes responsiveness, with technicians equipped to diagnose issues and secure necessary parts during single-service visits whenever possible. This approach minimizes repeat trips and reduces the overall time a homeowner spends without functional climate control.
Customer reviews highlight specific technicians who have delivered notable service experiences. One reviewer described a technician named Ethan arriving within 15 minutes of an emergency call during a summer heat wave, diagnosing a failed AC unit and returning with parts to restore cooling the same day. Another review detailed a temporary cooling solution deployed while awaiting new system installation, with the company's senior team member overseeing the entire replacement process. These scenarios illustrate the contractor's commitment to resolving urgent comfort disruptions promptly.
What Customers Say
Four of six detailed reviews describe emergency or urgent same-day service, with technicians arriving within 15 minutes to several hours of initial contact. Positive reviews consistently praise specific technicians by name and highlight thorough diagnostic explanations, while negative reviews cite communication gaps and scheduling delays rather than technical competency.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5:30 PM |
| TuesdayToday | 8 AM–5:30 PM |
| Wednesday | 8 AM–5:30 PM |
| Thursday | 8 AM–5:30 PM |
| Friday | 8 AM–5:30 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic services, part replacement, and tune-ups for all makes and models of air conditioning systems.
Heating System Repair & Maintenance
Furnace and heating equipment repairs, troubleshooting, and preventive maintenance services.
HVAC Installation
Complete new system installation, including temporary cooling solutions during equipment lead times.
System Maintenance Program
Scheduled maintenance plans designed to extend equipment lifespan and prevent emergency failures.
Commercial HVAC Services
Heating and cooling installation and repair for commercial properties, including retail and office spaces.